Adding new entry

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This topic is: resolved

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Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • 08/11/2015 at 3:18 pm #342803
    William Asbury
    Participant

    Hello Everyone – I seem to be encountering an issue when attempting to add a new entry. I am able to add a name, but my “address”, “email”, etc. fields will not pull down to allow for entering information. Can anyone this of why this is happening, and how it might be fixed?
    Thanks so much!

    08/12/2015 at 10:03 am #342856
    Steven Zahm
    Keymaster

    @ William

    I’m guess this question actually relates to the Form extension and not the Circled template (the support forum this is posted in). Is that correct?

    If the buttons are not allowing you to add an address, etc, then the theme or another plugin is causing a fatal javascript error on the page. When an error like this occurs all scripts that come after will not run.

    If you share a link with me to the page with the issue I’ll take a look.

    You can view any errors by opening the page up in Chrome, hitting the F12 key and then clicking the Console tab. All errors will be listed here. Often the error and/or the file path of the file causing the error can be used to determine which plugin or theme is causing the error.

    Hope that helps. Please let me know.

    08/18/2015 at 3:29 pm #343346
    William Asbury
    Participant
    This reply has been marked as private.
    08/19/2015 at 12:09 pm #343445
    Steven Zahm
    Keymaster

    @ William

    Ok, I see this is happening in the admin add/edit form… the reason is because another plugin is messing with core admin styles. Which one, I can not be certain because of the way it is being done.

    I was able to force the display to be correct by adding a style override to the cn-admin.min.css file:

    div.widget-inside {
  display: block;
}

    The thing is, next Connections update you will lose this change and it’ll have to be re-added.

    The better solution would be to toggle plugins off/on until you can find the plugin that is overriding a core WP admin style. Once it is identified, you’d have to ask that plugins support to fix their plugin so it does not override core WP styles globally in the admin. My guess it is the same plugin that causes that blue/black flicker on every admin page load too.

    Hope that helps!

    08/19/2015 at 1:32 pm #343466
    William Asbury
    Participant

    Thank you so very much, Steven! I greatly appreciate you help!
    Connections has been awesome, we love it!

    08/19/2015 at 2:16 pm #343472
    Steven Zahm
    Keymaster

    @ William

    No problem!

    If I have not asked and you have a moment, I would truly appreciate a review as they really do make a difference. Many thanks in advance!

    https://wordpress.org/support/view/plugin-reviews/connections

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