The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
I just renewed my license keys for my Pro Pack subscriptions and I was able to download all of the templates in my Pro Pack renewal except for Circles connections-circled zip. When selected in the email sent to me or on your site in my account I get a 404 error. I have a license key ending in 70488.
Can you please provide the appropriate link so that I can download the template.
Apologies for the trouble! I’ve resent the sales confirmation email which will have a corrected link. Let me know if you do not receive this email.
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