Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
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We are having an issue with keyword searching. Three letter words (for example, “art”) are not delivering any results. Is it possible to fix this issue?
Please navigate to the Connections : Settings admin page and click the Search tab. Disable the FULLTEXT option and enable the Keyword option. Save the changes.
Hope this helps, let me know.
thank you – this resolved the issue.
Great to hear!
If you have a moment, I would truly appreciate a review as they really do make a difference.
Thanks in advance for your time!
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