[Steven Zahm]

@ Sarah and @ Jeromy

I am preparing a bug fix release which may or may not be completed today. If this issue needs resolved immediately, please provide a temp admin login posted here as a private reply and I’ll apply a hotfix so you do not need to wait for the bugfix release.

[Steven Zahm]

@ Sam

Thanks for the login. I was able to locate and fix the bug that prevented the db upgrade routine from running. I have applied this fix to your site and was successfully able to run the db update. You now have access to the Connections admin pages.

[Steven Zahm]

@ Sam

If you can give me a temp admin account I can log in and take a look at this for you. The details can be posted here as a private reply.

[Steven Zahm]

@ Ryan

There is a CSV Import extension available for doing bulk imports. I imagine that there will be many hundreds of thousands of entries to import. You’re going to need a pretty beefy server to deal with that and import the CSV in much smaller chunks because even the the CSV Import does imports in small chunks by design ingesting such a large CSV file will still exhaust the server resources when trying to parse such a large file.

Hope that helps and answers your question thoroughly!

[Steven Zahm]

@ Jeff

I’ve taken a look at your directory page and it seems to search fine. Can you give me an exact step by step to reproduce the issue you are experiencing? Also, can you copy/paste the exact shortcode you are using on that page in your reply?

[Steven Zahm]

@ Chris

You can also manage your licenses on your purchase history page under the Licenses tab. There’s a Manage Sites link where you can activate/deactivate a license to a site/domain.

That said… I’ve already deactivated all the licenses to the old domain so you should now be able to activate them on your new domain.

Hope that helps!

[Steven Zahm]

@ Genie

Great to hear!

[Steven Zahm]

@ Greg

To debug this further and provide a fix, I would need a temp WP super admin account and and an FTP login. This can be posted here as a private reply.

[Steven Zahm]

@ Robinton

Good to hear! I do see that they are activated on a different domain that they were originally. That would explain the error you were getting when trying to activate them again. The original domina being we*****.ws/*******.net. Perhaps that was a staging or development domain.

[Steven Zahm]

@ Greyling

Great to hear it works now! I suspect this broke do to the update to WP 4.4. WP has been tightening up the code that processes shortcodes so they are a little less tolerant of errors for the sake of security. My guess you may have something in the shortcode that was breaking. Most often this occurs from copy/pasting shortcodes and their options from a web page.

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