[Steven Zahm]

@ SUSAN

Yes, this is correct. To go back, simply hit the browser back button. This is just a simple page to list out, by name, the entries within the directory.

[Steven Zahm]

@ Rebecca

The templates have only single site support license options available which means cMap and other template can be activate only on a single site.

Right now, it appears your cMap license has been activated on http://afc.ditest.us/. To activate it on another site, you should first deactivate it on the other site. If you no longer have access to to the other site, see this FAQ, the “License Activated on Another Site” section on how to deactivate the old site. After you do this, you will be able to activate it on the new site.

Hope this helps!

[Steven Zahm]

Duplicate of this thread, closing:

https://connections-pro.com/support/topic/change-phone-numbers-order-2/

[Steven Zahm]

@ David

Edit the entry. When on the Connections : Edit Entry admin page, drag and drop the phone numbers in the order you wish to have them displayed. You can learn more from the field management documentation.

When adding a new entry, add the phone numbers in the order you wish to have them displayed.

Hope that helps!

[Steven Zahm]

@ Valerie

re: Is there an extension or plugin to buy which would allow user contributed submissions?

User submissions to the directory and not blog posts, correct? If yes, then you need at least the Form extension. Now, if you want to the allow users to maintain their own entries, then you will also need the Link extension. If you wish to do the later, you need to setup a workflow process to have the user register before submitting their entry (Ideally). You can use the builtin WordPress registration process or a third party plugin to process and manage user registration.

So, the short answer is, yes. The exact setup really depends on what your exact end goals are.

I hope I’ve answered your question thoroughly!

[Steven Zahm]

@ SUSAN

Yes, Gridder does have a category search filter. Here is the link to the documentation on how to enable the category search in Gridder.

Hope this helps!

[Steven Zahm]

@ Oliver

Any of the premium templates support search. This includes a category filter and a keyword search. The keyword search support many of the core fields. You can see which field on the Connections :: Settings admin page under the Search tab.

This would easily cover the name and department requirements. If you use categories for language and methods you could use an advanced search addon which I sell. You can see it in action on this live production site, the “Find A Therapist” section:

https://sscit.org/

If you are interested in this add on I can provide you with a quote which includes installation and configuration. Please use the Contact link at the very bottom of the page to contact me for the quote.

Hope that helps!

[Steven Zahm]

@ Jennifer

re: I have spent all last night and today tryingto get this to work.

Apologies for the trouble. have you referred to the quick start guide and started with the basics? There is also a couple more in depths tutorial on how to add an entry and add a category.

re: I can’t even get a response from you.

As far as I can tell, this is the only support request I’ve received. This was on a Saturday and on a holiday weekend. Just about all support requests are answered within 24 hours on a business day, more often much faster than that.

re: not only can I not import the file but it just goes completely blank.

Sounds like a server issue. You’d have to refer to the PHP error log to see if anything was recorded that could be helpful in diagnosing the issue. Best guess is the server ran out of memory allocated to PHP.

It could be a bad CSV file too. There is quite a bit of documentation on CSV file setup requirements for the file and related tips. Have you reviewed them, they can be quite helpful.

re: the widgets don’e connect to the pages

I would need more detail, but, my first guess is that the directory home page was not set or not set to the correct page.

re: I cant even find where to modify the links to the pages.

There are no links to edit, they will resolve to the page where the directory home page is set to and that page should have the [connections] shortcode on it.

re: It has been a nightmare trying to configure this.

I’m sorry you have found this difficult. If you have reviewed the quick start tutorial and the more in depth tutorials on how to add and entry and add a category, could you give examples of what you found confusing or did not make sense. I will definitely take the feedback and apply it to the documentation.

re: refund

Yes, this is an option. I do see you are trying another plugin for you directory solution which it seems you might be having difficulty with too. If you would like, I can help work thru the issues you are having to get you up and running with Connections or I can process the refund. Please let me know.

Thanks.

[Steven Zahm]

@ Steven

Ok, I was able to replicate, finally. Here’s how to fix… but first, why.

The first release of Circled used a core WordPress function wp_trim_words() to create and display the excerpt. This is actually quite a “brute force” function. It basically ignores all HTML tags and strips text to an exact number of words not taking into account for punctuation and sentences.

The latest version of Circled uses a custom excerpt function in Connections which is much smarter, respecting HTML tags and sentences. An excerpt will only end at the end of a sentence ( a period, an exclamation or question mark ).

The bio of your entries actually very few sentences that end with punctuation which results in some bios to show in full and the others at what seemingly seems random lengths.

To fix…

• Add punctuation, or
• Add excerpt_length="p" to the existing shortcode. The problem with using this option many of your bios being with a ‘p’ tag which contains nothing but a non-breaking space, or
• Create a custom override template file which uses the wp_trim_words() to create the excerpt if you like that result better. I can help with this, I would need a FTP login.

Hope this helps, let me know.

[Steven Zahm]

@ Mike

So you know, after you have two (or more) directories on separate subsites, you can no longer share. Basically you are limited to sharing or not, but it must be decided before hand.

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