Support has been upgraded!
The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Premium Support
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Free Support
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
Tagged: 8.31
- This topic has 4 replies, 2 voices, and was last updated 7 years, 8 months ago by
Sue Bell.
-
AuthorPosts
-
11/27/2018 at 4:10 pm #477965
Sue Bell
GuestI am trying to attach photos to the church directory entries, but receive “ERROR: Sorry, this file type is not permitted for security reasons.” The file types are .JPEG and just in case that’s the issue, I renamed one of them to .JPG but neither will work. I made sure that the image is smaller than the 64MB limit noted in the edit window. Is it possible that the limit is really much smaller than that and that this is a size issue rather than a file type issue? I have attached photos in the past, but it’s been awhile and I don’t recall their sizes.
11/27/2018 at 4:28 pm #477974Steven Zahm
Keymaster@ Sue
As a test, please try uploading the same image to the WordPress Media Library.
Does the image upload?
11/30/2018 at 7:45 pm #478299Sue Bell
GuestI tried reducing the image size and it now works without loading every image into the media library. However, now I am trying to follow your instructions to extract the information into a Word printed directory, and I cannot get the photos to come into Word. The frame contains the instruction correctly, I believe, referencing the website URL with the individual path to the individual photo. An example is: {INCLUDEPICTURE “{MERGEFIELD Photo_URL}” \x \y * MERGEFORMAT} which translates into { INCLUDEPICTURE “http://murphyfirstumc.org/wp-content/uploads/connections-images/sue-bell/IMG_8283sm.jpg” \x \y * MERGEFORMAT } when I view the data view in Word. All of the rest of the information from the CSV file comes through, but nothing I’ve tried results in the photos populating. What have I done wrong?
12/03/2018 at 9:24 am #478389Steven Zahm
Keymaster@ Sue
Can you please share a link to the CSV file you are using (share it via Dropbox, OneDrive, Box or similar).
Also, what specific version of Word are you using?
12/03/2018 at 10:04 am #478391Sue Bell
GuestI have given up on this procedure and your plug in instructions for printing a directory and will format something on my own. My version of Word is 2007, but it doesn’t matter what version I use, Word just doesn’t want to work with photo links. I can’t get all the data I need out of your export anyway since I have to pull individual exports for additional dates, phone numbers and email addresses and then try to figure out how to consolidate all of this. Family members don’t match up to the family record, so I can’t get the kids listed under the parents’ names…all of this requires individual edits of the final Word document, regardless, so I may as well construct my own extract and templates.
-
AuthorPosts
You cannot reply to this support topic. Please open your own support topic.
