Changed URL of website

Support has been upgraded!



The Support Forum is closed. Not to worry!  Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.

Premium Support

Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?

Please open a Support Ticket in your user account.

Click here to open a support ticket.

Free Support

Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.

Please open a new support topic in the WordPress support forums for Connections.

Click here to open a support topic.

This topic is: resolved

Tagged: , ,

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • 10/27/2018 at 12:51 pm #475855
    Steve Scott
    Participant

    We’re running Connections, the Slim Plus template, and the ROT13 email encryption extension on the website for the Unitarian Universalist Church of Columbia, Missouri. Our URL had been https://uuchurch.net. We have just changed our URL to https://uucomo.org. I need to know how to activate Slim Plus and ROT13 on the uucomo.org site. I can no longer access the dashboard for uuchurch.net, so I can’t deactivate these items there, but that URL will no longer be used and anyone who tries to go there will be redirected to uucomo.org.

    10/27/2018 at 6:17 pm #475899
    Steven Zahm
    Keymaster

    @ Steve

    I deactivated the licenses on uuchurch.net. You will not be able to activate them on your new site. This is also something you can manage from your purchase history page. Here’s the link to the faq. The relevant section is the “License Activated on Another Site” section.

    I hope this helps!

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)

You cannot reply to this support topic. Please open your own support topic.