ERROR: No editor could be selected

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Viewing 4 posts - 1 through 4 (of 4 total)
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    Posts
  • 07/19/2017 at 2:32 pm #429673
    Barbara
    Guest

    Hi,

    We just added your plug-in to our website to manage our people page. I am in the process of adding the data for our people. I wanted to try it with the included template and hope to purchase your circle template once I have all the data entered and have a chance to play with the interface.

    When saving the profiles I have having an error appear “ERROR: No editor could be selected.” It also doesn’t seem to be accepting the pictures I have added.

    Please help.

    Thanks,

    Barbara

    07/19/2017 at 2:59 pm #429674
    Steven Zahm
    Keymaster

    @ Barbara

    My best guess is that your web host has neither GD or ImageMagik installed. GD is nearly universally installed on web hosts so this error is exceedingly rare. It could also be, though unlikely, cause by a theme/plugin conflict.

    I recommend checking the System Info on the Connections : Tools admin page. There is a section in the results which will tell you if the web host has GD installed or not. If you web host does not you’ll have to contact their support and request they install it. This does affect the core WP images too. Instead of being scaled and cropped as they should, WP will simply send the full image using the browser to scale down the image. This could cause your site to be unnecessarily slow as larger than necessary images are being downloaded by your visitors.

    If you find the GD is installed, then you’ll need to do the conflict checks. Here are the links to the docs:

    Hope this helps, let me know.

    07/20/2017 at 2:17 pm #429725
    Barbara
    Guest

    Thank you. It looks like we do not have the GD installed. I have asked to have it loaded and hope it resolves the issue.

    07/21/2017 at 10:51 am #429783
    Steven Zahm
    Keymaster

    @ Barbara

    Let me know how it goes. I’m certain once installed it’ll work just fine.

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