Hostname Change Causes Pictures To Not Display

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Viewing 10 posts - 1 through 10 (of 14 total)
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  • 04/17/2017 at 2:45 pm #420221
    Brittany Vacchiano
    Participant

    Hi Steven –

    I’ve changed the Hostname of my website. After this change has occurred, I’ve noticed that none of my pictures are displaying for any entries in the connections Manage page. Any ideas on how to fix this without having to re-upload all pictures (I have over 1500 entries in Connections, so re-uploading is not my #1 option)

    04/17/2017 at 3:12 pm #420222
    Steven Zahm
    Keymaster

    @ Brittany

    Image paths are not dependent on the hostname. Sounds like there is another issue…

    Do the images display on the site’s frontend? How about when you edit a preexisting entry?

    Are there any error messages or other notices?

    04/17/2017 at 3:23 pm #420224
    Brittany Vacchiano
    Participant

    They do not display on the site’s frontend.

    When I edit a preexisting entry that had an image previously, I noticed that both the image is not displaying and the “Publish” setting is not persisted (IE — no radio button is checked on the Edit Entry page under “Publish”).

    Checked the server and the connections-images folder still exists in the uploads folder, with rwxrwxrwx(777) rights. Images still remain in each subdirectory (with folder names as slugs relating to connections entries).

    04/17/2017 at 3:27 pm #420226
    Brittany Vacchiano
    Participant

    No errors are displayed on the Manage page in Connections or on the Connections Dashboard

    04/17/2017 at 5:49 pm #420231
    Steven Zahm
    Keymaster

    @ Brittany

    Please navigate to the Connections : Tools admin page and click the System Info tab. Scroll to the bottom and generate a remote viewing link. Please reply back with that link and I’ll take a look. Be sure to make the reply private before submitting.

    04/18/2017 at 8:49 am #420316
    Brittany Vacchiano
    Participant

    Hey Steven –

    Unfortunately my website is an internal website for a company that I work for, not available on the public web. For that reason, I cannot give remote access to my website.

    I did some hardcore digging into your plugin last night.

    It appears as though the CN_IMAGE_PATH contains the correct hostname & the CN_IMAGE_BASE_URL is also correct. $this->getImageNameOriginal() (like in line 3978 of class.entry-data.php: https://github.com/Connections-Business-Directory/Connections/blob/develop/includes/entry/class.entry-data.php#L3978) does not return a string for each of my cnEntrys. This is because each cnEntry no longer has an ['image'] attribute and image meta (this, of course, happened after changing my hostname). Therefore, when the getImageNameOrginal() function is called, an empty string is returned. Thus, when the getOriginalImagePath($type) (in class.entry-data.php) function is called, an empty string is returned because no files can be found at the path for the entry.

    Is there a function that I can use to automatically associate each entry with an image in the /connections-images/ directory so I do not have to re-upload (maybe a filter or hook)? My /connections-images/ folder is still in tact.

    Thanks

    04/18/2017 at 9:56 am #420331
    Steven Zahm
    Keymaster

    @ Brittany

    re: This is because each cnEntry no longer has an [‘image’] attribute and image meta (this, of course, happened after changing my hostname).

    Changing the hostname would not cause the image attribute to be blank. That value is retrieved from the entry data which is stored in the database…

    Which makes me wonder…

    When you changed hostnames, did you manipulate the database in any way? Such as running a manual query to do a find and replace of the hostnames across all tables?

    Another question…

    In your wp-config.php file, are you manually setting either the UPLOADS or WP_CONTENT_DIR? Infact are you manually setting any of the WordPress constants? if you are what to? This is important because WordPress has some very specific rules on how they are to be set. I’ve come across many instances where these were wrong which would cause the images not to display.

    04/18/2017 at 11:37 am #420336
    Brittany Vacchiano
    Participant
    This reply has been marked as private.
    04/18/2017 at 12:45 pm #420343
    Steven Zahm
    Keymaster

    @ Brittany

    Log into the database, locate the {wpdb-prefix}_connections table. Locate a record which has a known image. What is the exact contents of the options column for that entry?

    04/18/2017 at 12:47 pm #420344
    Steven Zahm
    Keymaster

    @ Brittany

    Oh, sorry, wanted to add…

    Do the same with the source database, before the hostname change. Let me know both.

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