Parent Page not showing subcategories in dropdown box

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Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • 03/10/2017 at 11:23 am #415131
    laurelv
    Participant

    Hi Steven. Not sure what is causing this – on the main Physician Directory page, the categories and subcats display in the dropdown just fine. On the Heart & Vascular Page, I’m using a tabbed display…under Doctors it displays the doctor entries, but the dropdown box is empty. The search box displays just fine.

    At first I thought maybe the tabbed format wasn’t wide enough, but everything else fits just fine, including the search box.

    I also purchased the Category Extension plugin, when that is installed it shows the main cat with the subs listed under it, above where the category dropdown box is. But the box is still “empty”.

    My shortcode is set to display the parent category. I’ve also tried listing the subcat id’s separately.

    Maybe it’s me?

    Thank you for your help!

    03/10/2017 at 4:15 pm #415162
    Steven Zahm
    Keymaster

    laurelv

    Can you please share a link to the page with the issue and the exact shortcode you are using?

    03/10/2017 at 4:26 pm #415164
    laurelv
    Participant

    Sure, I believe you still have the login info to the site, if not email me separately and I’ll resend – site is not visible to the public right now.

    The page link is:
    http://www.cmadoctors.com/CMA/heart-vascular-care/

    (There are tabs, the directory is under the Doctors tab)

    The shortcode is:

    [connections category="10 11 16 17" show_alphaindex='FALSE' enable_pagination='FALSE' department_format="%department%" workphone_format="%number%"]

    I’ve also tried just using the Heart & Vascular id (15).

    Thank you!

    03/13/2017 at 1:29 pm #415435
    Steven Zahm
    Keymaster

    @ laurelv

    The drop down is there… The javascript library which enhances the drop down sets the width auto magically after it is loaded. If it is hidden, such as behind a tab, the item has no width so the library sets the width to 0.

    I added the following to the theme’s custom CSS area and it seemed to fix the issue:

    #cn-cmap .chosen-container.chosen-container-single {
    width: 250px !important;
}

    Hope this helps!

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