Category dropdown not working on Form

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Viewing 10 posts - 1 through 10 (of 14 total)
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  • 01/26/2017 at 5:52 pm #408655
    Mary
    Participant

    Hi there

    My form installed well. I have two questions:

    1) I have tested the form in two browsers, and the category dropdown is not working. Here’s the page: http://www.shuswapwomeninbusiness.com/swib-members/submit/

    2) Is there a way to add the form to another page using shortcode?

    Thank you.

    • This topic was modified 9 years, 6 months ago by Mary.
    01/26/2017 at 6:18 pm #408660
    Steven Zahm
    Keymaster

    @ Mary

    re: I have tested the form in two browsers, and the category dropdown is not working

    It seems something is conflicting but I am not able to tell. Can you please try both the plugin conflict test and theme conflict test?

    re: Is there a way to add the form to another page using shortcode?

    Are you planning on using Link to allow users to edit their own entries? If no, then yo can use the [connections_form] shortcode. That said, I only officially support the submit link above the directory for now.

    Hope this helps, let me know the results of the conflict test.

    01/26/2017 at 6:29 pm #408662
    Mary
    Participant

    Thank you Steven

    I tested for theme conflict, and yes that appears to be the issue. Is there a workaround, please?

    The shortcode worked a dream.

    http://www.shuswapwomeninbusiness.com/register/

    Thank you!

    01/26/2017 at 7:01 pm #408665
    Steven Zahm
    Keymaster

    @ Mary

    What theme is it? Is it a free them that I can download and test with? If not, you’ll have to give me a copy so I can work out the conflict, if possible.

    01/26/2017 at 10:17 pm #408693
    Mary
    Participant

    Thanks Steven!

    I use the premium version of this theme: https://www.kadencethemes.com/product/virtue-free-theme/

    01/26/2017 at 10:31 pm #408694
    Mary
    Participant

    Steven… take a look. Maybe this will help: The drop menu works on this page
    http://www.shuswapwomeninbusiness.com/swib-members but not on this page http://www.shuswapwomeninbusiness.com/register

    01/27/2017 at 9:19 am #408750
    Steven Zahm
    Keymaster

    @ Mary

    Actually the theme has broken both drop downs. See that little button like thing next to the down arrow, that is the drop down that is supposed to be display for the template. It appears the them is being aggressive in formatting. It should leave the plugin functionality intact.

    I’ll download the free version and see if they is a way to workaround these. I’ll get back to asap.

    01/27/2017 at 9:38 am #408751
    Steven Zahm
    Keymaster

    @ Mary

    The free version of the theme does not exhibit this issue. Perhaps this is a feature in the premium version. Can you post, privately, a download link for the premium version for me to test against?

    01/27/2017 at 1:19 pm #408821
    Mary
    Participant
    This reply has been marked as private.
    01/28/2017 at 12:47 pm #408939
    Mary
    Participant

    Just checking that you got the link to the premium version. Thanks Steven!

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