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- This topic has 7 replies, 2 voices, and was last updated 9 years, 6 months ago by
Karsten Hollop.
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AuthorPosts
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01/24/2017 at 3:06 am #408080
Karsten Hollop
Participanthi, the character index is not working. i tried all themes, but none is working…can somebody help me?
best regards
01/24/2017 at 8:41 am #408125Steven Zahm
Keymaster@ Karsten
Can you please share a link to your directory page so I can take a look to see what is not working exactly.
One common issue is that permalinks are set up with
index.php. If you see this in your web address bar of the browser, navigate to the WordPress Permalinks settings admin page and removeindex.phpfrom the permalink structure.Hope this helps, let me know.
01/24/2017 at 9:02 am #408129Karsten Hollop
Participanthi steven…
sorry, it is not possible because this is used on private intranet and not reachable from the internet.
btw the site 1…2…3.. navigation is also not working
best regards
01/24/2017 at 9:38 am #408138Steven Zahm
Keymaster@ Karsten
Since I can not see the site, you will need to provide far more specific details than not working. Thats does not give me any information that I can help with other than the solution that I already provided which you have not said if you tried or not.
Example details, what are the exact permalinks of the character index / pagination? What error messages do you get, if any. Where do the links take you, if anywhere. Attached screenshots if that helps. Any detail you can supply, no matter how small will help since I can not see the site.
Additionally, you can reply back with the system info. Navigate to the Connections : Tools admin page and click the System Info tool. Copy the information and post it here as a private reply.
01/31/2017 at 8:08 am #409258Karsten Hollop
ParticipantThis reply has been marked as private.01/31/2017 at 8:09 am #409259Karsten Hollop
ParticipantHi,
there are no error messages. when i klick on the pages button or one of the abcde… button the page reloads but dont open the “klicked” page…
best regards
01/31/2017 at 10:44 am #409317Steven Zahm
Keymaster@ Karsten
The suggestion I suggested in my previous reply is the solution. You need to remove
index.phpfrom your WordPress permalink structure.02/01/2017 at 2:50 am #409403Karsten Hollop
Participant@steven:all works fine ;) thank you
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AuthorPosts
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