License is not active on this site.

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This topic is: resolved

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Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • 12/27/2016 at 12:37 pm #405052
    David Fowler
    Participant
    12/27/2016 at 12:42 pm #405053
    David Fowler
    Participant

    Today I renewed my license for 5 out of 5 of my plugin licenses.

    3 of them are saying “License is not active on this site.” I’ve only ever used Connections on this site. In order to get the 3 plugins to update, I deactivated and deleted them, then uploaded the new versions. I still get the license issue.

    12/27/2016 at 12:45 pm #405055
    Steven Zahm
    Keymaster

    @ David

    On those three, click the Activate button. That will activate the license on your site.

    Hope that helps!

    12/27/2016 at 1:01 pm #405061
    David Fowler
    Participant
    This reply has been marked as private.
    12/27/2016 at 1:24 pm #405068
    Steven Zahm
    Keymaster

    @ David

    re: I clicked on activate – now all 5 say “License key invalid.”

    That is because none of those are the valid license keys. Looks like you changed the last few characters to an “x”. It also appears 3 of them were actually activate on the .org site vs. the .cs site they are installed on now.

    I corrected this on your site.

    re: now I’m getting 404 errors.

    It appears the WordPress Permalinks Settings (not a Connections setting) was changed from Post name to Plain.

    I corrected this.

    re: First I was getting server error 500 errors on all the Connection pages

    I’m not seeing the server errors … perhaps the webhost was having a bad moment (by the server be temporarily overloaded).

    Hope this helps!

    12/27/2016 at 2:04 pm #405071
    David Fowler
    Participant

    Thanks so much Steven! You rock!

    Everything is working great now!

    I changed the last 3 digits of the codes to Xs (but not saving) as I thought the screenshot might be a public forum post, but then decided to go private with the extra login details.

    Thank you again so very much. You made my day!

    David

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Viewing 6 posts - 1 through 6 (of 6 total)

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