Renewing licenses

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Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • 12/19/2016 at 9:48 am #404310
    Raymond Christensen
    Participant

    I’m using a couple different templates and several extensions on 3 different websites, a couple with already expired licenses. If I purchase Pro Pack (1-5 sites), would that allow me to replace all of the licenses on all of the sites with the new licenses without having to re-install? I hope so, since I now have a couple different accounts.
    Thanks!

    12/19/2016 at 10:28 am #404319
    Steven Zahm
    Keymaster

    @ Raymond

    Yes, that is correct. The only change you would have to make on the existing sites would be to activate the new support license keys on the site you wish to use them on.

    I think the least expensive option would be to upgrade your purchase of the Extension Pro Pack to the the Pro Pack 1–5 sites option.

    To do this navigate to your purchase history, click the Licenses tab and then click the View Upgrade Options link for the Extension Pro Pack. There you will see the option to upgrade to the Pro Pack 1–5 sites option.

    Let me know after you do, so I can adjust the license expiration. I need to do this manually because unfortunately upgrade do not extend the license date.

    Hope I have answered your question!

    12/19/2016 at 12:20 pm #404373
    Raymond Christensen
    Participant

    Thanks for quick reply. I purchased the Pro Pack, so please adjust expiration date.

    Also, there was no license key for “Tile Plus” (all others were listed).
    Or let me know if I need to do something different.
    Ray

    12/19/2016 at 3:34 pm #404400
    Steven Zahm
    Keymaster

    @ Raymond

    Thanks! I have updated the expiration to be a year from today.

    12/19/2016 at 3:44 pm #404403
    Raymond Christensen
    Participant

    Thank you Steven – could you send me the license for “Tile Plus” for Pro Pack? Somehow it was missing from the list.

    BTW, your suggestion on another post of using Postman plugin fixed a similar issue I had (due to GoDaddy email).

    12/19/2016 at 4:48 pm #404412
    Steven Zahm
    Keymaster

    @ Raymond

    Apologies! I missed that you did already ask for me to correct that! I fixed the issue you should now see your license for Tile Plus.

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Viewing 6 posts - 1 through 6 (of 6 total)

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