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- This topic has 13 replies, 2 voices, and was last updated 9 years, 8 months ago by
Meghan Murphy.
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AuthorPosts
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10/29/2016 at 8:44 pm #397898
Meghan Murphy
ParticipantI installed the free version of connections but keep getting “ERROR: Could not insert term into the database” when I try to add a category or an entry. Will this go away if I buy a certain template?
Also I saw the University of Florida chemistry department made a custom template that I’m interested in. Do you know if they bought CMAP or Tiles plus or both to customize it?
Would I need to contact them to see how they customized it? I work for a college too and this would be so helpful to our departments.
10/29/2016 at 11:31 pm #397958Meghan Murphy
ParticipantI bought the CMap but was considering buying the tiles plugin.
10/31/2016 at 1:53 pm #398096Steven Zahm
Keymaster@ Meghan
re: keep getting “ERROR: Could not insert term into the database” when I try to add a category or an entry. Will this go away if I buy a certain template?
No, buying a template will not resolve this error. This seems to be an issue with the database. Are you able to see and view all the existing entries?
re: Also I saw the University of Florida chemistry department made a custom template that I’m interested in. Do you know if they bought CMAP or Tiles plus or both to customize it?
They purchased and the customized the cMap template. They customized both the layout and style of the template to suit their needs. They made quite a few changes. The links above the directory, those are simply manually placed on the page above the
[connections]shortcode with the URL set to perform a category filter. Basically they used the category to filter the directory and then copy/pasted the URL from the browser address bar and added a link to the page. So, there is nothing really fancy going on there.re: Would I need to contact them to see how they customized it? I work for a college too and this would be so helpful to our departments.
Sure, reach out to them. I also provide customization services if you are interested.
11/05/2016 at 2:10 pm #398795Meghan Murphy
ParticipantThere are no existing entries. I can enter categories or any data into the database without getting the error.
11/05/2016 at 2:11 pm #398796Meghan Murphy
ParticipantNot “can.” Meant to say can’t. So far I haven’t been able to create categories or any entries.
11/07/2016 at 9:45 am #398923Steven Zahm
Keymaster@ Meghan
Ok, this signifies that their is a database issue with the Connections table. It sounds like the tale is corrupt or not in the proper structure. You should at least see the “Uncategorized” category.
This can be fixed but I will need a temp WordPress admin log and I will likely need access to your web host control panel so I can use phpMyAdmin to fix the tab. The login details can be posted here as a private reply.
11/22/2016 at 2:39 pm #400750Meghan Murphy
ParticipantThis reply has been marked as private.11/23/2016 at 2:45 am #400812Meghan Murphy
ParticipantAnd it’s fine if this plugin doesn’t work for my site which is how it seems like it’s going. I have to get a directory up for the college in two days so if it’s not a go, please let me know. Is it possible to get my money back if it doesn’t work? I paid out of pocket since I didn’t want the college to have to pay if the plugin didn’t work. If not, that’s fine too, but if you could just let me know in the next 12 hours if this is going to work, that would be great.
11/23/2016 at 8:06 am #400837Steven Zahm
Keymaster@ Meghan
I just logged in and I was able to add a test category without receiving an error. I was also able to add a test entry.
Oh… I see the issue now. It worked on the Network admin, not the physics subsite. This is because you do not network activate Connections, you activate it on the subsite you wish to use it on.
I network deactivated and activated it on the subsite. I was then able to add categories with no errors.
Hope this helps!
11/24/2016 at 11:38 am #400985Meghan Murphy
ParticipantThanks. The plugin works great!
I wondered about customization options and how much it would cost and what the timeline would be.
I attached a pic of my ultimate dream although I am very happy with the plugin as it is now, but would still like a few modifications.
- Is there a way to take the titles out like “Home” “Work Phone” etc. I tried CSS but wasn’t super successful. That said, I don’t know much about coding.
- Is there a way to add hyperlinks directly underneath the image that wraps around. I would like to add research areas that can then be linked to a description of the research.
- Can I change the Show Notes to Show Research and have the name change reflected in the tray?
- Can I add a third tray for “Show Teaching?”
- Is there a way to have two cards side by side like in gridder?
- If yes, is there a way for the tray to extend underneath both cards like gridder?
I’m totally willing to buy a different temaplate if that is better.
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