Map is not displayed when i open an entry

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This topic is: not resolved

Tagged: 8.5.26, google maps api

This topic has 3 replies, 2 voices, and was last updated 9 years, 10 months ago by Steven Zahm.

Viewing 4 posts - 1 through 4 (of 4 total)

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10/07/2016 at 10:51 am #394606

Oleg Markoff
Participant

Google key is entered, but maps disapeared from the entry when it is opened.

10/07/2016 at 12:06 pm #394622

Steven Zahm
Keymaster

@ Oleg

Open the page in Chrome, hit the F12 key and then click the Console tab. Google Maps will display an error message here telling you what is wrong. The two most common issues that I’m seeing so far is the referred set in correctly or the APIs not being enabled in the Google API Console.

My suggestion is to look at those errors and correct what Google is saying is wrong. It could be easier to just start over by following the get Google Maps API Keys tutorial.

If you can share a link with me to your directory page, then I can looks to see what the error is and provide more specific advice.

I hope this helps! Let me know.

10/07/2016 at 5:55 pm #394645

Oleg Markoff
Participant

there was an error regarding youtube ID that was a widget in the footer, i removed widget and now no errors and no maps
link to some entry
http://vikaraskina.com/directory/name/anna-korolkova-zvagelsky
link to page directory
http://vikaraskina.com/directory/
picture attached

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10/08/2016 at 9:49 am #394711

Steven Zahm
Keymaster

@ Oleg

You are not seeing the map because the single entry detail/profile page is being displayed with the Default Entry card template. Please disable the Single Entry Template option found on the Connections : Settings admin page under the Display tab in the Single Entry section. After you disabled that option and if the Google Maps API was configured you should see a map.

Hope that helps! Let me know after you disable that option.
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Map is not displayed when i open an entry

Support has been upgraded!

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