ERROR: Entry Could Not Be Added

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Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • 03/29/2016 at 1:16 pm #370910
    Michelle
    Guest

    I am trying to add new organizations, but I keep getting an error that the entry could not be added. I am filling everything out correctly so not sure why this is happening

    03/29/2016 at 1:34 pm #370914
    Steven Zahm
    Keymaster

    @ Michelle

    What is your WordPress and Connections version? Are they current?

    03/29/2016 at 1:47 pm #370915
    Michelle
    Guest

    WordPress 4.4.2 Unsure of which version of Connections I have

    03/29/2016 at 2:19 pm #370916
    Steven Zahm
    Keymaster

    @ Michelle

    Well, if you have an older version of Connections, you need to update in order to be compatible with WP 4.4. My guess in you have Connections 8.5.5 or older. You can find out by visiting the WP Plugins admin page.

    03/29/2016 at 2:28 pm #370917
    Michelle
    Guest

    Unfortunately I dont have access to view the WP Plugins admin page.

    03/29/2016 at 2:38 pm #370919
    Steven Zahm
    Keymaster

    @ Michelle

    Looks like you’re on version 8.4. You’re going to have to update. I suggest contact the person that has access and ask them to update.

    03/29/2016 at 2:39 pm #370920
    Michelle
    Guest

    Thanks so much for your assistance Steven!

    03/29/2016 at 2:42 pm #370921
    Michelle
    Guest

    How were you able to tell which version I was using?

    03/29/2016 at 2:56 pm #370922
    Steven Zahm
    Keymaster

    @ Michelle

    I noticed you did supply a website when posting. I went to the site and looked at the page’s source for the CSS used by Connections. By default WP will append the version number.

    I did not think to see if you supplied a website originally because 9 out of 10 times it’s left blank

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