User edits, categories lost

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This topic is: resolved

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Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • 03/12/2016 at 1:28 pm #368717
    David Thompson
    Participant

    Help. When a user edits their profile in front end, the “categories” field only shows “Uncategorized” even though that user was associated to a dozen categories when the profile was created.

    So, each time they edit their profile, they have to select every category all over again?! Otherwise, when they submit the edited form, their category assignments are lost. Ugh!

    What am I missing?

    website: fallbrookwellnessdirectory.com
    theme: Divi
    all plugins, including all Connections related, are up to date versions

    Anything obvious come to mind?
    Please let me know asap, and indicate if I need to provide you a temp login privately.

    Thanks!

    David

    03/14/2016 at 11:43 am #368956
    Steven Zahm
    Keymaster

    @ David

    Hmmm… nothing comes to mind. I do not think I’ve come across this before. To debug, I’ll need a subscriber and admin login. The details can be posted here as a private reply.

    03/14/2016 at 12:36 pm #368959
    David Thompson
    Participant
    This reply has been marked as private.
    03/14/2016 at 1:47 pm #368968
    Steven Zahm
    Keymaster

    @ David

    I located and fix the bug which was causing this issue.

    I applied a hotfix to your site. I’ll be releasing a bugfix release to Form very soon to address this.

    Apologies for the trouble!

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Viewing 4 posts - 1 through 4 (of 4 total)

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