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- This topic has 2 replies, 2 voices, and was last updated 10 years, 7 months ago by
Dani Weymouth.
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AuthorPosts
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01/13/2016 at 8:21 am #360972
Dani Weymouth
ParticipantHi. I am about to send out an email to all contacts asking them to send me images of specific dimensions. I use Tile Plus and found the following:
“Tile Plus will automatically create images from the source image that are 100px x 130px. It does not use the pre-cached image sizes created when you add a new image.”
My questions are this:
Since there isn’t a place to upload an image with those dimensions, from which image (med, large, etc.) does it pull from and can/should I change those image dimension settings to 100px x 130px or will it mess something else up?
Which images do the contact detail page use?
Basically, what I would like to do is have images sent to me in the exact dimensions they need to be uploaded – without any cropping or disproportional resizing needing to be done by the system at all. Is that possible?
Thanks!
01/13/2016 at 9:16 am #360977Steven Zahm
Keymaster@ Dani
re: Since there isn’t a place to upload an image with those dimensions, from which image (med, large, etc.) does it pull from and can/should I change those image dimension settings to 100px x 130px or will it mess something else up?
No, nothing will get messed up. The is one change you could make, I’ll elaborate in the following answers.
re: Which images do the contact detail page use?
It will use the medium image size.
re: what I would like to do is have images sent to me in the exact dimensions they need to be uploaded – without any cropping or disproportional resizing needing to be done by the system at all. Is that possible?
Any multiple of 100×130 would be fine. For example:
- 100×130
- 200×260
- 300×390
You could choose a large size for your users to send in. Then set the medium image size to a size smaller than you are asking the user for and then let Tile Plus auto create the smallest size. As long all are sizes are a multiple of 100×130 it should be fine.
Does that help?
01/18/2016 at 9:17 am #361507Dani Weymouth
ParticipantYes, thank you.
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AuthorPosts
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