Error Messages to USER

@ Becky

For each of those message at least one phone, email, social media and link was set as the entry’s Preferred but this Preferred one was set to a Visibility which a user does not have permission to view (such as Private and Unlisted).

As an example… edit this user’s entry as an admin. Scroll down to the Addresses section. I suspect there is more than one address. One of those addresses has the Preferred option enabled and its visibility to either Private or Unlisted (assuming that user’s role is not permitted to view Private and Unlisted info).

The user would see this error when they attempt to add or edit an address and set it to be the Preferred address.

It would be the same for the others too; phone, email and social media.

To change this you must edit the entry’s as an admin and change the Preferred of each to a Visibility setting that your users have permission. Alternatively, you could give the user’s role the the View Private capability on the Connections : Roles admin page. Though I would not recommend giving their role the View Unlisted capability.

Hope that makes sense!

@ Becky

re: I do not have any “Private” or “Unlisted” entries.

Sorry, no, I do not mean the entries themselves. When you add an address, phone, ect to an entry you can set that particular item to be Public, Private or Unlisted separately from the entry’s visibility. This is what I was referring to in my previous reply. That is the only way those error messages can be generated.

@ Becky

Hmmm… Interesting. If you configure to receive the error, of course let me know. To dig deeper I’ll need a temp admin login which can be posted here as a private reply.