URGENT – forms not working

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This topic is: resolved

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Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • 12/10/2015 at 6:25 am #357499
    Amanda Nightingale
    Participant

    Hi Since updating yesterday wordpress to 4.4 and updating connections
    connections 8.5.5
    connections form 2.3
    on submitting an entry, i get this error
    An error adding entry has occurred.
    Thanks

    12/10/2015 at 10:49 am #357516
    Steven Zahm
    Keymaster

    @ Amanda

    WordPress altered a way it handled a specific value when inserting data into the database. I have to release an update to take that change into account. I plan on releasing it later today. Apologies for the trouble!

    12/11/2015 at 4:21 am #357646
    Amanda Nightingale
    Participant

    great Steven, thanks for your swift reply

    12/11/2015 at 4:43 am #357647
    Amanda Nightingale
    Participant

    Sorry, still not working after updating both through WP admin then uploaded plugin via ftp.

    Nonce validation failed.

    http://www.warners-shows.co.uk/showguides/

    12/11/2015 at 10:36 am #357676
    Steven Zahm
    Keymaster

    @ Amanda

    This is because you are caching the page with WP Super Cache. The nonce is one of the anti spam measures. These expire. If the nonce expires, it will fail validation. What you need to do is either set up the cache to refresh once 12 hours which is less than the time for the nonce expiration or exclude the Showguides page.

    Hope that helps!

    12/14/2015 at 6:50 am #357922
    Amanda Nightingale
    Participant

    Ive done this and im still getting
    An error adding entry has occurred

    12/14/2015 at 8:36 am #357923
    Steven Zahm
    Keymaster

    @ Amanda

    Ok, the nonce error went away, so that is good… at least. Please try this. Deactivate Connections, delete it and then reinstall it. Just the Connections plugin. You data will be safe. Does that fix it?

    01/19/2016 at 11:21 am #361655
    Steven Zahm
    Keymaster

    Marking resolved due to inactivity.

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    Posts
Viewing 8 posts - 1 through 8 (of 8 total)

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