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- This topic has 1 reply, 2 voices, and was last updated 10 years, 11 months ago by
Steven Zahm.
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AuthorPosts
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09/17/2015 at 1:07 pm #347138
Dedra Allomong
ParticipantI am seeing a “no image available” notice on listings that have both a company logo and a person image. Example:
http://narpmphoenix.com/affiliates/name/lets-talk-property-management/
Here is the shortcode I’ve added to the page:
[connections category='3' template='cmap' page_limit=10 pagination_position=both show_empty_categories=false enable_bio=true str_bio_head='' str_bio_show='Show Company Info' str_bio_hide='Hide Company Info' enable_category_by_root_parent=true image_width=175 str_cell_phone='Phone' str_work_phone='Phone' str_work_addr='' str_work_email='Email' width=500 tray_image=’logo’ single=false order_by=organization background_color=’#E3E3E3′ background_gradient=TRUE]
Can you tell me what I need to change to get rid of that message?
Thanks!
Dee
09/17/2015 at 5:04 pm #347147Steven Zahm
Keymaster@ Dedra
You had fancy-quotes in the shortcode. The WordPress shortcode parser only supports straight quotes. You like got them from copy/pasting from a webpage rather than manually typing them in. Here’s your shortcode corrected.
[connections category='3' template='cmap' page_limit=10 pagination_position=both show_empty_categories=false enable_bio=true str_bio_head='' str_bio_show='Show Company Info' str_bio_hide='Hide Company Info' enable_category_by_root_parent=true image_width=175 str_cell_phone='Phone' str_work_phone='Phone' str_work_addr='' str_work_email='Email' width=500 tray_image='logo' single=false order_by=organization background_color='#E3E3E3' background_gradient=TRUE]To remove the fallback image placeholder you can use the
tray_image_fallbackshortcode option by addingtray_image_fallback='none'to your shortcode.I see that you’ve updated to cMap 5.0…
You can remove nearly all those shortcode options and customize it by using the new Template Customizer. Go to the Connections : Template admin page and click the cMap Customize button.
Hope that helps!
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