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- This topic has 1 reply, 2 voices, and was last updated 11 years, 4 months ago by
Steven Zahm.
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AuthorPosts
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04/07/2015 at 3:46 pm #330851
Nigel
ParticipantHi,
On my page I have the form:
http://organic-health-store.co.uk/organic-database-form-submit/
when this is submitted it is has a confirmation page of
http://organic-health-store.co.uk/organic-database-form-submitted/ (as yet blank)The database sits on another page.
I don’t have anyone selected to be logged in before a form can be submitted, so it is open to the public (e.g. myself under testing with no-one logged in).
I get the error warning ‘UNKNOWN ERROR HAS OCCURRED’ whilst it is being submitted. I have tried it in both Firefox & Chrome and get the same result.
I have seen other problems where due to an Ajax issue (above my head) it still submits the form data to the pending process area, but this doesn’t.
In addition I have tried it with the ” When this option is enabled a “Submit New Entry” link will be displayed. When a user clicks this link they will be taken to a page where they can submit their entry to the directory.” option both on and off just in-case that will have had any effect. It didn’t.
Help required. Thanks.
04/07/2015 at 5:10 pm #330852Steven Zahm
Keymaster@ Nigel
Something (another plugin, theme or server) is blocking access to:
/wp-admin/admin-ajax.phpWhen you visit this URL:
http://organic-health-store.co.uk/wp-admin/admin-ajax.php
The server responds with:
302 Moved Temporarilyand then redirects to the site home page. It should simply show the number0and nothing else. Exmaple:http://connections-pro.com/wp-admin/admin-ajax.php
Hope that helps!
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