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- This topic has 8 replies, 2 voices, and was last updated 12 years, 1 month ago by
Steven Zahm.
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AuthorPosts
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07/07/2014 at 3:52 pm #296223
torrancechamber
ParticipantI’m using the cMap 3.1 template.
When I click the Category drop down menu, none of the categories are shown. It looks like the drop down is appearing behind the first listing, so the categories cannot be seen or clicked. How might I fix this issue? Our website launch is hinging on this being fixed.
Thank you.
07/07/2014 at 4:19 pm #296225Steven Zahm
Keymaster@ Brandon
It sounds like a CSS conflict with the theme. Can you share link to your directory page so I can take a look?
Also, cMap 4.0 is available. I suggest updating. You can download the update from your purchase history. After you install the update, add your support license key to the Connections : Settings admin page under the licenses tab. After you do, you’ll be notified in the admin any time there is an update to cMap for as long as your support license key is active. This will also enable the ability to update cMap within the admin.
07/07/2014 at 4:55 pm #296255torrancechamber
ParticipantMy website is currently in Under Construction mode with a redirect right now, unfortunately. I can take it out of Under Construction mode briefly if you need me to. Please let me know when I should do that. I’ll be standing by.
I just updated cMap, but the problem persists.
07/07/2014 at 5:22 pm #296265Steven Zahm
Keymaster@ Brandon
I’ll be online for the next couple hours, so if you can do it now, I’ll take a look right away.
07/07/2014 at 5:25 pm #296266torrancechamber
ParticipantThis reply has been marked as private.07/10/2014 at 2:52 pm #296655torrancechamber
ParticipantHi Steven, Have you had a chance to look at this yet? Thank you for the assistance.
07/14/2014 at 3:17 pm #296967Steven Zahm
Keymaster@ Brandon
Sorry, I didn’t see your reply …. I just took a look.
The issue is being caused by JavaScript from the theme messing with the drop down for Connections. Try adding the following to the theme’s custom CSS area:
#cn-list .select-replace-cover { z-index: auto !important; }The
.select-replace-coverclass is being added to the Connections drop down by the theme using JavaScript. The z-index being set on this class is set0which is causing the drop down to go behind the rest of the page content. The CSS I gave should override that back to auto.Let me know if that helps!
07/15/2014 at 1:53 pm #297035torrancechamber
ParticipantThank you, Steven. That fixed it!
07/16/2014 at 9:26 pm #297299Steven Zahm
Keymaster@ Brandon
Great to hear and thanks!
If you have a moment, I would truly appreciate a review as they really do make a difference. Many thanks in advance!
http://wordpress.org/support/view/plugin-reviews/connections -
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