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- This topic has 8 replies, 3 voices, and was last updated 12 years, 1 month ago by
Steven Zahm.
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AuthorPosts
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06/23/2014 at 5:34 pm #294850
Wendy
GuestHi Again,
I have the short code customize on above url but it doesn’t show the drop down menu or the search box above the listings. Did I do the customize short code correctly? Do I put this anywhere else beside this page?[connections •pagination_position='before' enable_search='true' enable_category_select='true']
06/23/2014 at 8:22 pm #294866Steven Zahm
Keymaster@ Wendy
It does not appear that you’ve installed and activated the cMap template. Currently on your site you have the Default Card template as the active template. Those shortcode will only work with templates which support them so that is likely the issue. Have you purchased cMap?
06/23/2014 at 9:15 pm #294874Wendy Twine
ParticipantThis reply has been marked as private.06/23/2014 at 9:30 pm #294877Wendy Twine
ParticipantI followed the directions under plugins to activate and then went to settings to templates. It does not show the cMap template to activate.
06/24/2014 at 9:34 am #294909Steven Zahm
Keymaster@ Wendy
Odd because it still seems that cMap is still not installed and activate because I should be able to navigate to the CSS file for the template and all I get is a 404 error.
Can you download the latest version from the purchase history and install it. After you install the latest version, you’ll be able to enter your support license key on the Connections : Settings admin page under the License tab (the tab will only show up with the latest version of cMap installed).
06/24/2014 at 11:29 am #294921Wendy Twine
ParticipantHi Steven,
I got it to work according to your instructions. I am so excited with it. I do have another question though, when I scroll down it keeps wanting to jump to top of the screen. It this a bug issue? Can you take a look at it?06/24/2014 at 11:40 am #294924Steven Zahm
Keymaster@ Wendy
What browser? Seems fine to me in IE, Chrome and Firefox; latest versions.
06/24/2014 at 1:49 pm #294929Wendy Twine
ParticipantHi Steven,
I went and tried to duplicate what I was doing to have the problem of going to the top of the screen. I click on show Maps and it continually takes you up and not allow you to scroll to bottom and stay on bottom. Here is the link http://useapro.net/business-directory/#cn-top06/24/2014 at 3:51 pm #294940Steven Zahm
Keymaster@ Wendy
Sorry, when I visit your site is is fine. Try force refreshing your browser.
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