Connections dissapeared

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This topic is: resolved

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Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • 02/25/2014 at 5:06 pm #281068
    fguttorm
    Participant

    Hi!
    It seems Connections has dissapeared from the site.
    We also have Connections Widgets installed and we get this error on the dashboard:
    “ERROR: Connections must be installed and active in order to use its widgets.”

    We have no idea if we have done something to remove the Connection plugin but we think not. We have tried to install the plugin again but get the error “The folder already exist” and the installation fails.
    If we remove the folder and reinstall – will any databases created, categories etc, still be there or is the database truncated/deleted?

    Any idea what we can look for? The Connection plugin is not to be found in the list of plugins.

    Sincerely,
    Finn Guttormsen

    02/25/2014 at 5:21 pm #281069
    Steven Zahm
    Keymaster

    @ fguttorm

    This sounds like a failed WP update of the plugin correctly. That happens from time wo time with WordPress… Yes, login into your site with FTP and delete the connections folder from within the plugins folder and then reinstall Connections. Deleting the folder will not delete the data. That is safe in the database.

    Hope that helps.

    04/11/2014 at 2:49 pm #288318
    Pete Codella
    Participant

    I have a similar problem. I uploaded the Pro pack, so there are 16 Connections plugins listed on our site, but nowhere can we see the Connections tab in the site admin.

    We receive this notice on the plugins page:
    NOTICE: The Connections directory home page has not been set. Please set it now on the Connections : Settings page under the General tab.

    And when we click on settings for the main Connections plugin, we receive this error:
    You do not have sufficient permissions to access this page.
    (This error is on this page: http://alexapprise.com/wp-admin/admin.php?page=connections_settings).

    I would have posted this in a new forum, but couldn’t find how to create my own thread.

    04/11/2014 at 3:08 pm #288319
    Steven Zahm
    Keymaster

    @ Pete

    Please see this post on the WP Support Forums. That should solve the issue. If it does not, please let me know.

    To post a new topic, scroll to the bottom of the topic list in a forum. Hope that helps.

    04/11/2014 at 3:20 pm #288320
    Pete Codella
    Participant

    Yes. I can view the Connections section in the admin now. Thank you!

    04/13/2014 at 11:11 am #288393
    Steven Zahm
    Keymaster

    @ Pete

    Great to hear that fixed it.

    If you have a moment, I would truly appreciate a review as they really make a difference. Many thanks in advance!
    http://wordpress.org/support/view/plugin-reviews/connections

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