Submissions and emails not working

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This topic is: resolved

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Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • 01/31/2014 at 2:39 pm #278878
    Brian
    Participant

    Unsure why this is not working. But new submissions are not being recorded in the connections database (IE nothing shows up in in approved or moderate).

    Also, the emails to the admin are not going out, which may be tied to the submission issue. I checked and regular emails are going out ok from the WP install for contact forms, etc…

    I see several errors in the apache logs like this:

    [Fri Jan 31 11:35:07 2014] [warn] [client xxx.xxx.xxx.xxx] mod_fcgid: stderr: PHP Warning: include_once() [function.include-once]: Unable to allocate memory for pool. in /home/xxxxxxxxxxxxx/public_html/wp-content/plugins/contact-form-7/includes/functions.php on line 386, referer: http://www.xxxxxxxxxxxxx.org/wp-admin/admin.php?page=connections_roles
    [Fri Jan 31 11:35:07 2014] [warn] [client xxx.xxx.xxx.xxx] mod_fcgid: stderr: PHP Warning: include() [function.include]: Unable to allocate memory for pool. in /home/xxxxxxxxxxxxx/public_html/wp-content/plugins/the-events-calendar/lib/io/csv/ecp-events-importer.php on line 18, referer: http://www.xxxxxxxxxxxxx.org/wp-admin/admin.php?page=connections_roles

    02/01/2014 at 12:16 am #278893
    Brian
    Participant

    Well, I think we have this resolved. We increased the memory default for the site from 128MB to 256MB and everything started working again on this.

    If things change, I’ll let you know, but so far, so good.

    02/03/2014 at 10:04 am #278992
    Steven Zahm
    Keymaster

    @ Brian

    That is what I was going to suggest. 256MB seems high. Are you running a lot of plugins? Maybe one of them has a memory leak.

    02/03/2014 at 10:27 am #278996
    Brian
    Participant
    This reply has been marked as private.
    02/03/2014 at 12:16 pm #279008
    Steven Zahm
    Keymaster

    @ Brian

    Not sure how useful P3 is. Out of curiosity I’ve attempted to run it a few times awhile back on my dev site … it was chock full of PHP notices and would never finish a scan because of of running out of memory, not matter how much I assigned to php. Just tried it a gain, same results, unfortunately. If I understand what the pie chart is really to represent, those results can be skewed one way or another with a bias towards any one plugin because it is created by sampling a set of pages. For example is a scan has more pages that had Connections on it than lets say Nextgen , Connections would take more average load. The same would be the opposite.

    I have 81 plugins activated on this site, which includes Connections and every extension and template for it, and a typical admin page load uses between 50-60MB. I haven’t measured page load as I use W3TC to really optimize the page load times.

    As for how to do memory leak checks, honestly don’t know.

    02/03/2014 at 12:44 pm #279019
    Brian
    Participant

    I’ve got it turned off now, but had used it to check on plugin loads on the site. We had a terrible time with an event calendar plugin that was horribly written and took up huge amounts of cpu on the VM box. I did turn off the CSV import for Connections since that should not be needed any longer.

    I wish I had someone that really knew W3TC inside/out that could tune the site. I’ve got it to a reasonable level, but probably not 100%.

    02/03/2014 at 1:32 pm #279021
    Steven Zahm
    Keymaster

    @ Brian

    Yeah W3TC can be very time consuming because there are so many things that can be tweaked and docs are very weak. I can spend a whole afternoon re-tweaking after a plugin update. I think I have gotten that down to a science though, I think. A couple tips, never use auto for CSS and JS minification. Go thru the pain of adding and arranging them manually. Don’t bother to minify the CSS and JS files. Select combine only.

    I get a 94 on my Pagespeed score on the pages that are not cached on my site (product page and forums). The pages that are cached have under second page loads.

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