Support has been upgraded!
The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Premium Support
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Free Support
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
- This topic has 3 replies, 2 voices, and was last updated 12 years, 9 months ago by
Steven Zahm.
-
AuthorPosts
-
11/11/2013 at 11:44 am #273362
dave@principledesign.com
ParticipantI am using Connections on a site and the pages that display connections directories and loading really slow.
Here is an example: http://www.riverfrontshopsofdaytona.com/downtown-daytona-beach-services/downtown-daytona-beach-service-listings
Please provide suggestions on how to fix this.
Thanks.
– Dave
11/11/2013 at 1:35 pm #273367Steven Zahm
Keymaster@ dave
First, I suggest to visit the Connections : Templates admin page. You do not need to do anything, just go to it. The template’s javascript file appears to be pulling from a dev domain or something.
I see you are using W3TC, great plugin, I use it here … however, you shouldn’t use the automatic JavaScript minification. If you use it, use the manual method. Why? Because even though the scripts with Connections will work fine, not all plugins or themes do. This is causing you loading issues. If you want to use the JavaScript minification, use it in manual mode. I takes quite a bit of teaking to get it just right but it is worth it.
I also suggest updating cMap to the latest version which can be freely downloaded from your Purchase History. Be sure you carefully follow the update/installtion instructions as the template insatllationmethod has change.
The above will help, but I really suggest paginating the directory pages.
11/12/2013 at 8:55 am #273450dave@principledesign.com
ParticipantThanks for the suggestions. I adjusted W3TC as you suggested and it dramatically improved the performance of the pages with connections directories on them. Thanks….
But now I have a new issue:
http://www.riverfrontshopsofdaytona.com/restaurants-in-downtown-daytona-beach/downtown-daytona-beach-restaurant-directory#When I click on additional information it will not stay open.
When I click on show map, it will not close and now map is displayed.11/12/2013 at 1:41 pm #273486Steven Zahm
Keymaster@ dave
If it worked fine before …
Were there any other plugins that were updated? Try deactivating them on at a time to see if the issue is resolve between each deactivation.
Was the theme updated? If it was and the above did find a conflict with another plugin then maybe there is a conflict with the theme.
Also, make sure the
Google Maps APIis checked on the Connections : Settings admin page under the Advanced tab. While you’re on that page try checkingJavaScriptandjQueryoptions and updating the settings. -
AuthorPosts
You cannot reply to this support topic. Please open your own support topic.
