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Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • 10/10/2013 at 5:36 pm #271174
    Olivier Moreau
    Participant

    Hello,
    I just purchased the full dev package to use widgets and premium themes and I have a problem with thumbnails. The only images showing up are with template=”card” but with template=”tile” it’s not OK. If I ask to display the image in another window I get :
    A TimThumb error has occured
    The following error(s) occured:
    Could not find the internal image you specified.
    Query String : src=/wp-content/connection_images/Hacker_Dominique_original.jpg&h=130&w=100&zc=1
    TimThumb version : 2.8.11

    I disabled plugins and Genesis framework but the problem stays. I suspect the problem comes from the thumbnail config… I cannot give you a link to the site because it’s within an intranet.

    10/10/2013 at 7:38 pm #271177
    Steven Zahm
    Keymaster

    @ Olivier

    The issue is almost certainly due to the DOCUMENT_ROOT not being properly determined.

    Add the following to the timthumb-config.php file found here:

    ../wp-content/plugins/connections/includes/libraries/timthumb/

    This is what you need to add, make sure to change the doc root accordingly:

    define (‘LOCAL_FILE_BASE_DIRECTORY’,’/my/doc/root/’);

    What ‘/my/doc/root’ will be, will depend entirely on the server setup. If you go to the the Connections : Dashboard admin page and look at the the System widget; there will be a constant named CN_PATH. The doc root should be the beginning portion of that path. What I can tell you is that from the wp-content on will NOT be part of the doc root.

    Hope that helps; let me know.

    10/14/2013 at 11:25 am #271380
    Olivier Moreau
    Participant

    Hi Steven
    The modification of the timthumb-config.php worked fine for the local install with the line :
    define ('LOCAL_FILE_BASE_DIRECTORY','/BitNami/wamp/apps/wordpress/htdocs/');

    Maybe you should but that in your FAQ…

    10/21/2013 at 10:15 am #271921
    Olivier Moreau
    Participant

    Hi Steven
    I’m just reporting that when I moved my site from my local install to the production server I had further problems with thumbnails. Of course I modified the timthumb-config.php with the proper path (/opt/bitnami/apps/wordpress/htdocs). But the problem came from the rights to the connection_image, connection_template, and cache directory. The rights were 755 but the owner was not the same than the original install of the LAMP and WP. To solve that I put 777, not very safe but cannot otherwise I would have to redo the install.

    10/21/2013 at 11:44 am #271923
    Steven Zahm
    Keymaster

    @ Olivier

    that would be due to how the server user/group permissions are configured. There’s not really anything I can do about that, sorry. I recommend using 767 rather than 777 though. It is a bit more secure.

    10/25/2013 at 11:57 am #272321
    Olivier Moreau
    Participant
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