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Support has been upgraded!



The Support Forum is closed. Not to worry!  Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.

Premium Support

Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?

Please open a Support Ticket in your user account.

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Free Support

Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.

Please open a new support topic in the WordPress support forums for Connections.

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This topic is: resolved

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Viewing 2 posts - 1 through 2 (of 2 total)
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  • 07/31/2013 at 4:25 pm #266176
    Steve Jones
    Guest

    If I edit an entry in the directory, remove the logo, then add it again, why does it not update to the new logo. I am using the same logo names but the images have been updated. I cleared browser cache?

    07/31/2013 at 8:35 pm #266203
    Steven Zahm
    Keymaster

    @ Steve

    Still sounds like a browser cache issue even though you’ve cleared it. Other possibilities… Do you have any page caching plugins installed? Are you using a CDN service such Cloudflare?

    Have you tried uploading the image but with a different filename? That would definitely force a reload if the issue is cache related.

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Viewing 2 posts - 1 through 2 (of 2 total)

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