Conflict with IE 11 Not displaying connection results

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Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • 01/08/2014 at 9:15 am #276639
    Promedia Services
    Participant

    When a user is using IE 11, the connections plugin is not working properly. They can see the initial load of all categories, but when they try to select a sub-category, it says “No Results.” If they click on a letter in the alphaindex, it will display. Bizarre. We can not replicate this issue in any other browser. Help?

    http://nyhousing.promediaonline.com/locate-a-member/

    01/08/2014 at 10:26 pm #276741
    Steven Zahm
    Keymaster

    The issue is that, likely the theme, is include an HTML shim script. The purpose of these shim scripts is to enable HTML5 features in browsers that do not support them. They work pretty well … but, there seems to be a bug in this shim script.

    When you click on a category, the “Search” placeholder string in the search box is being sent too. So you’re actually searching for “Search” within the category being clicked. Obviously not what we want to do.

    The fix will be to remove the “Search” placeholder text. To do this easily, we can use another plugin.

    Changing the search string can be done with the Say What? plugin.

    It’ll add a new Text Changes menu item. Click Add New, enter the string exactly as shown in Connections, enter connections [notice the lack of capitalization, that's important!] as the domain and then enter your new text.

    The new text you want to ad will be nothing, leave it blank.

    That should fix it.

    03/01/2014 at 12:41 pm #281308
    John Owen
    Guest

    For everyone’s information: This great plugin (Say What) not only easily solves the ‘no results’ problem with category select box but it is also an easy way to change things like ‘work phone’ to ‘phone’ etc without hacking Steven’s beautiful scripts.

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