[Steven Zahm]

@ Jamie

The businesses have been added as “Individuals”. You need to add the businesses as “Organizations”

https://connections-pro.com/documentation/adding-an-entry/#Choose_an_Entry_Type

• Add a new entry, choose the “Organization” entry type in the Publish box.
• Add the business name to the Organization name field.
• Add the contact name to the Contact First and Last name fields.

This does mean you’ll have to fix all of the entries.

A hacky workaround that might be usable, you could try changing the default sort order like this:

[connections order_by='organization']

Hope this helps!

[Steven Zahm]

@ Albert

The multiple category search addon is something I offer to those that request it who have purchased either the Pro Pack or Extension Pro Pack. I also installation/configuration as a service for this addon. It can be complex to configure due to the syntax required to define which categories to setup for search. If you are familiar with shortcodes, this it is not that bad. I of course provide instructions and am available to answer questions.

It is best to use this addon on a page different from directory page. Also, if you use a template which has these category filter and keyword search on by default, you would want to turn those template features off.

It also has, an optional, search by zip code radius. If enabled, you will need to setup a Google Maps API key to use with Connections.

Hope this helps!

[Steven Zahm]

@ Jamie

Adding the businesses as Organizations will list them by the business name, not the contact name. This is how it will be sorted by default. It is not actually possible to sort Organizations by their contact name at this time.

What is the exact shortcode you are using to embed the directory on the page?

Can you share a link to your directory page so I can see?

[Steven Zahm]

@ Paula

Add the following to the theme’s custom CSS area commonly found in the Customizer.

@media only screen and (min-device-width : 320px) and (max-device-width : 480px) {
  #cn-profile div.cn-entry span:first-of-type {
    float: none !important;
  }
}

Alternatively, you could wait. I have included this tweak in the next update scheduled for this week.

[Steven Zahm]

@ Jamie

Enter your businesses as Organizations. Put the contact name i the Contact First and Contact Last names field. The entries will be listed by their name.

Hope this helps! Let me know.

[Steven Zahm]

@ Arnold

Entries can be assigned to as many categories as you need.

Hope this helps!

[Steven Zahm]

RE: you do not you do not have permission to access this page – … while I’m an administrator. If I go to manage an entry and then return to categories, it is unlocked

This can happen if you have the Connections : Categories admin page opened in the browser longer than a 24h period and then click an Edit Category link. If this is what is occuring, simply refreshing the page before clicking the Edit link will address these issue because WP will apply a new security token (called nonce) to the Edit link.

RE: The combo with the year 2019 is partly hidden by the arrow of the combo.

It looks like the theme or perhaps a plugin is interfering with the calendar styles. Applying to much padding. If you can share a link for me to view the issue, I should be able to give you some custom CSS to fix it on your site.

RE: sorting is as follows: 1, 10, 2, 3, 4, 5, 6, 7, 8, 9.

This is definitely a bug. I have found the issue and corrected it for the next update. I’ll try to get it released this week.

[Steven Zahm]

@ Carl

The Unexpected token < in JSON seems to indicate that something is causing a PHP error and PHP is displaying the error in the import response which breaks the process.

While in the Console tab in Chrome, after that error occurs, you can click the Network tab. near the end of the list you’ll very likely find a red line item. Clicking that line and then clicking the Preview or Responce tab will display what the server actually sent as a response. Knowing that will help to know what the source of the error is.

If this is the cause of the import failure, disabling the display of PHP notices may help with this. This is generally considered to be a best practice on live sites. Here’s a link to a tutorial which will help with that.

How do I hide PHP Warnings and Notices?

You can also try doing the import with all other plugins temporarily deactivated to eliminate them as the source.

Also, make sure you closely follow the CSV file requirements and tips. Using the header example Excel sheet is not enough.

https://connections-pro.com/documentation/csv-import/#CSV_File_Setup_Requirements

Lastly, I can take a closer look if you want. Please create a temp admin account using this plugin:

https://wordpress.org/plugins/temporary-login-without-password/

Reply back, as a private reply, with the login link. Also, please attach a copy of your trest CSV file. And, attach a screenshot of the mapping you are using to apply to the import.

[Steven Zahm]

@ james

Did you by chance manually set the WP_CONTENT_DIR in the wp-config.php file? If you did please remove it and let WP define the path.

Hope this helps, let me know.

[Steven Zahm]

@ Albert

All the premium templates include the category filter (dropdown) and keyword search. When you install and activate your chosen template, they will automatically be “on” for templates such as cMap and other like Gridder where they are off by default but can be turned “on”. The templates in which they are off by default, the template docs have instructions on how to turn them on.

Hope this helps!

[Author]

Posts