[Steven Zahm]

@ Ellen

great to hear!

If you have a moment, I would truly appreciate a review as they really do make a difference.

https://wordpress.org/support/plugin/connections/reviews/

Thanks in advance for your time!

[Steven Zahm]

@ Meagan

RE: the edited entries did not copy over the previous entries

Did you remove the Entry ID column from the exported CSV file or not map it on import? That column must exist and those IDs must match the entry ID in the directory in order for the entry to be updated.

[Steven Zahm]

@ Omar

Thanks for the verification! I sent the email. PLease let me know if you do not receive it.

[Steven Zahm]

Ok, I was able to replicate the issue and track down the cause and correct it.

In order to help you asap, please create a temp admin account using this plugin:

• https://wordpress.org/plugins/temporary-login-without-password/

Reply back, as a private reply, with the login link.

I’ll log in asap and make a very minor edit to the CSV Import addon. This edit will create folders with the proper name. Later this week (or next) I’ll release an update to the CSV Import addon which will contain the same fix.

This might be of help too… during testing, I was not able to import the images with th URL supplied in the CSV file. WordPress would timeout attempting to download them. I had to copy the images to my dev server (now deleted) so WordPress could download them. This may or may not be an issue for you, but I wanted to make note of it just in case this does affect you too.

[Steven Zahm]

The characters are not “strange” this is exactly how WP also works with slugs. Check the the posts table under the post_name column.

I’m reviewing the CSV file. I’ll get back to you asap.

[Steven Zahm]

Hmmm… not sure I can do anything about this since, at a very high level, all Connections does is tell WordPress to create this folder in this path.

If you attach a copy of the CSV file you are importing and a screenshot of the mapping step, I’ll see if I can reproduce the issue. If can I should be able to track down and correct the issue quickly.

[Steven Zahm]

@ Anna

RE: is it possible to import this same CSV file with more fields with dates but have the entries merge with the first/last names and just add those dates? Or will it create new entries?

If you import the same file a second time, new entries will be created. One option is you can use the Export All tool found on the bottom of the Connections : Tools admin page under the Export tab.

You can edit that file, adding additional details and import that file to update existing entries.

Just one limitation to be aware of. If you have multiple dates assigned to an entry of the same type only one of those types will be exported so when you import the second of that type will be removed.

Fort example, say you have added to “Birthday” dates to an entry. Only one will be export and the send remove upon importing the file again.

RE: I have these two search bars appearing

It looks like you may have added the search widget to the page. Remove the shortcode which embeds that widget in the page.

RE: is there a way to remove fields from appearing when I manage entries? I don’t want address, social handles, etc to appear at all

Click the Screen Options in the upper right of the page and uncheck the fields you do not want to be displayed to you. The Add and Edit pages are configured separately so you’ll need to do it twice.

Hope this helps!

If you have a moment, I would truly appreciate a review as they really do make a difference.

https://wordpress.org/support/plugin/connections/reviews/

Thanks in advance for your time!

[Steven Zahm]

@ Ellen

Sorry, no, there is not a way to do this presently. This would require some javascript code to evaluate the height of each, find the tallest and set the min-height on all the others.

One thing you could do is use the browser Inspector and found the height of the tallest one and then add bit of custom CSS to set the min height. This would not be dynamic so you may have to tweak it from time to time.

Here’s an example of the required custom CSS:

#cn-gridder .cn-gridder-overlay {
    min-height: 75px;
}

You would add this to the theme’s custom CSS area, generally located in the Customizer.

Hope this helps, let me know.

[Steven Zahm]

This is a web host issue. Both WP and Connections require at least the GD Image Library to be installed to process images. WP hides this requirement by using CSS scaling. But this can really slow down you site because the images are not being optimized by WP before being used. Connections does not hide this requirement like WP.

To solve this, contact your web host and ask them to install the GD Image Library. This is nearly universally installed by default by all web hosts. Generally this only ever pops up after an web host upgrade where they forget to ensure the library is loaded for their users.

Hope this helps. Let me know.

[Steven Zahm]

@ Chris

Out of date templates would not affect dates… it doesn’t work that way. But that was a really, really old version of cMap. Great to hear my efforts in maintaining backward compatibility allow such old items to still work.

Back to the issue at hand…

When you edit the entry, are the dates correct or off by a day? Are they off only when being viewed?

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