[Steven Zahm]

@ Nancy

No problems! I do apologize for the difficulties you had. With the PHP settings, you should have been able to import the whole batch without issue.

[Steven Zahm]

@ Nancy

They’re all imported.

[Steven Zahm]

@ jeff

You need to log on to your site using an FTP app such as FileZilla or use your web host’s file manager that is part of the web host’s control [not all web hosts provide this]. Here’s a general link to a howto using FileZilla that provides some additional background and a step by step.

[Steven Zahm]

@ PG

There is no step by step or tutorial available. All the doc is inline with the code.

I suggest referencing one of the core templates, such as the default template. The functions you can use are in the class.output.php file and the class.template-parts.php file. Both have a lot of documentation.

[Steven Zahm]

@ Nancy

Hmmm, now it is saying the PW is incorrect for the user….

[Steven Zahm]

@ Nancy

I can also swap out the plugin versions … I’ll likely tweak the alpha version a bit before hand so the orgs are imported correctly.

I did just try to log in but the error message stated the account has not been activated.

[Steven Zahm]

@ Nancy

I suggest using the alpha version and batch importing with it at 200 at a time. Due to the trouble you’re having and the time you invested without success, if you grant me a temp admin account I will do the import for you.

[Steven Zahm]

@ Nancy

Oh, I think I know… it’s memory related. I was able to import all 1000+ using the following PHP settings:

PHP Memory Limit : 256M
PHP Max Upload Size : 64M
PHP Max Post Size : 8M
PHP Max Script Execute Time : 90s

You would make the changes to your php.ini file. If your host does not allow access to the php.ini file you should be able to make the changes using the .htaccess file.

After you make the Changes, it can take a while to import all 1000+. I tested using Chrome. Chrome did ask if I wanted to kill the tab to which I said wait. I suggest doing the same … the tab will continue to spin as long the impor is processing. After the import is complete you should get a success message but it possible WP will toss you to a 404 page.

Oh, I suggest pulling the orgs into a separate CSV and importing that separately because there seems to be a bug in the alpha where they will still be imported as individuals. I’m a little surprised that hasn’t been noticed before now.

[Steven Zahm]

@ Nancy

Can I get a screen capture showing the mapping that you’re using?

[Steven Zahm]

@ Victor

To submit a private post you need to login with your user/pass that you used to make the purchase. Alternatively, you can send it using the contact link at the bottom of this page. If you do, please reference this forum thread so I know the two are related.

Thanks!

[Author]

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