[Steven Zahm]

@ Brett

Somehow, Connections was either uninstalled or deactivated. You should reinstall ort activate Connections. Here’s the link to the doc page which explains how to install Connections.

Hope that helps. Let me know.

[Steven Zahm]

@ Tom

Thanks!

If I have not asked before and if you have a moment, I would truly appreciate a review as they really do make a difference. Many thanks in advance!

https://wordpress.org/support/view/plugin-reviews/connections

[Steven Zahm]

@ Tim

Thanks!

If you have a moment, I would truly appreciate a review as they really do make a difference. Many thanks in advance!

https://wordpress.org/support/view/plugin-reviews/connections

[Steven Zahm]

@ Robert

Looking at your site, the only option I really see is to reduce the width of the tile. It appears a max width of 274px will do the trick. It looks like you already know how to change the tile size, but here is the link to the doc if your do not.

Hope that helps! Let me know.

[Steven Zahm]

@ Tim

re: Am I right that if I want a search facility, I need to buy one of the templates? I don’t see it in the basic plug-in.

Yes, that is correct.

re: I do not want the headings to show in my listing. eg the address I have currently shows “work” above the address. Can I suppress this?

Yes, the easiest would be to use CSS to hide the address label. Adding the following to the theme’s custom CSS area will hide the address label.

#cn-list span.adr span.address-name {
    display: none !important;
}

re: Same with email. I just want it to say “email”, not “work email”. Is this possible, please?

See this doc page on how to change labels in Connections (and any other translation ready plugin :) )

Hope this thoroughly answers your questions!

[Steven Zahm]

@ Matthew

This can be done, but requires a little code snippet to add this functionality. Here’s how:

Install the Code Snippets plugin.

Add a new snippet with the following code:

add_action( 'wp', 'cn_search_category_reset' );

function cn_search_category_reset() {
    global $wp_rewrite, $post;

    $keywords     = get_query_var( 'cn-s' );
    $categoryIDs  = get_query_var( 'cn-cat' );
    $categorySlug = get_query_var( 'cn-cat-slug' );

    if ( ! empty( $keywords ) && ( ! empty( $categoryIDs ) || ! empty( $categorySlug ) ) ) {

        cnSEO::doFilterPermalink( FALSE );

        // Get the directory home page ID.
        $homeID = cnSettingsAPI::get( 'connections', 'connections_home_page', 'page_id' );

        $permalink = $wp_rewrite->using_permalinks() ? trailingslashit( get_permalink( $homeID ) ) : get_permalink( $homeID );

        wp_redirect( add_query_arg( array( 'cn-s' => $keywords, 'cn-cat' => FALSE, 'cn-cat-slug' => FALSE ), $permalink ) );

        exit;

    } elseif ( ! empty( $categoryIDs ) && ! empty( $categorySlug ) ) {

        cnSEO::doFilterPermalink( FALSE );

        // Get the directory home page ID.
        $homeID = cnSettingsAPI::get( 'connections', 'connections_home_page', 'page_id' );

        $permalink = $wp_rewrite->using_permalinks() ? trailingslashit( get_permalink( $homeID ) ) : get_permalink( $homeID );

        wp_redirect( add_query_arg( array( 'cn-cat' => $categoryIDs, 'cn-cat-slug' => FALSE ), $permalink ) );

        exit;
    }

}

Save and activate the snippet.

Now when a user does a search, the category selection will be reset.

Hope that helps! Let me know.

[Steven Zahm]

@ Thomas

re: A drop down box appears saying SMTP Error.

I visited the site and sent a test message. This is the error message.

SMTP Error: The following recipients failed: [REDACTED]@gmail.com: Verification failed for Called: [REDACTED] Sent: RCPT TO: Response: no mailbox by that name is currently available [REDACTED]@connetions-pro.com is not a valid address: Sender verify failed

This message is coming from whatever plugin that is being used to configure SMTP support to send email. Connections/Contact does not send email on its own, it uses the core WordPress emailer (or a plugin if one replaces it) and then reports back any messages it receives back from the emailer, success or failure. On failure, it relies that message back to you.

In this case, the plugin configured to enable SMTP support and sending email thru Gmail seems to have a configuration error that seems to only manifest itself when you are logged out. I would expect to see the error whether logged in or not, honestly, so that is a bit odd.

I suggest using the Postman plugin to configure SMTP Gmail support since I know it works fine with Connections/Contact. If you have any any errors, perhaps it can help diagnose and resolve it for you.

Hope that helps, let me know.

[Steven Zahm]

@ Brian

You can import into any of the fields available when manually adding an entry into Connections (except images). So, if you map your fields from your database to fields in Connections when you do the import, then yes. The mapping is the second step when importing a CSV file. To get a better idea, take a look at the video, it will show you the mapping step where I mapped the CSV file to fields within Connections.

I hope that answers your question thoroughly!

[Steven Zahm]

@ Tarun

I’ would take a look but the directory requires a login to view. If you leave login details here as a private reply, I’ll take a look.

[Steven Zahm]

@ Colin

re: noticed that the license expiry date of Connections hadn’t changed to 2017.

It can take up to 24 hours for the license info is updated in your site’s admin. My records are correct, reflecting the 2017 expiration date. I expect by now it displays the correct date. Let me know if it does not.

[Author]

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