[Steven Zahm]

@ Carolin

re: Have never seen this before and am wondering if you might have any idea what is causing this?

I’ve never seen sometime like this specifically, but I do, or use to, see all sorts of other little oddities because themes and plugins aggressively style images. I suspect that is what is happening here. Let me take a look…

Ok, I found two custom styles being applied to images… I’m guessing you added them?

They are:

#cn-cmap span.cn-image-style,
#cn-list img {
    border-radius: 150px !important;
}

#cn-cmap span.cn-image-style,
#cn-list img {
    border-radius: 150px !important;
}

Obviously these are the same statement, but they appear to be entered in two different locations because one is loaded as an theme custom inline style and the other is loaded in the theme’s custom.css file.

The style itself is fine but the #cn-list img selector is the problem. It is applying that style to every img within the Connections list, even the Google Maps image. You should change the selector to #cn-cmap span.cn-image-style img.cn-image so the CSS statement looks like this:

#cn-cmap span.cn-image-style,
#cn-cmap span.cn-image-style img.cn-image {
    border-radius: 150px !important;
}

Selecting this way ensures that you only select the photo image within the template and no others.

Hope that helps!

[Steven Zahm]

@ agathe

You can manage the site license activations on your purchase history page under the Licenses tab. Click the Manage Site link for the items you need to change the sites. For more detail, see the “License Activated on Another Site” section in this FAQ.

Hope that helps!

[Steven Zahm]

@ Steve

You can manage the site activations your purchase history under the Licenses tab by clicking the Manage Sites link for the item you wish to manage.

I see Slim Plus and ROT13 are activated for you site, so, in theory, you should be fine and receive updates when they are released as long as you keep your support license keys active.

Really, the only thing that should have changed is now you are seeing a status message that was not available before. The status check always occurred silently in the background and were likely failing all along.

That said, If I can get access to the site again, I like to test the update functionality to see if that still works. It should since it is using the core WP update functionality. The only change is where the update package is being downloaded from. I just like to be 100% certain.

[Steven Zahm]

@ Steve

Well, that’s unfortunate! There’s nothing I can do about that. Since I dev for WP, guess that obvious, I use the WordPress API’s. In this case I use wp_remote_get() function and then WordPress does it’s best using various methods to try to make the remote request.

I suspect since PHP reports that cURL is available WordPress tries to use it but times out because the host is actually blocking it.

Perhaps the host should change the server config to report that cURL is not available and WordPress might try another method.

Honestly, I’d have to dig deep into the WordPress API to learn exactly what it defaults to and what the fallbacks are … but the sum of it is, that I can not simply switch out cURL for ccurl as the host suggests. The only way to do that would be to edit the core WordPress files directly which is a big nono because it can break all sorts of things. And the changes would be lost anytime you update WP too. Just not a good practice. The only alternative I would have would to to completely write my own API for remote connections but that is extremely overtkill since WP already provides one.

My suggestion … request that your host open curl for you.

Hope that helps!

ps. A quick scan of the WordPress code… version 4.6 uses wp_remote_get() 14 times for internal functions so my guess is unless the host “whitelisted” those specifically somehow, those are failing too.

[Steven Zahm]

@ kori

I’ll be login in tomorrow to check this out. Tracking down issues can take quite a bit of time which I’m quickly running out of today. Trying to get a couple updates pushed out which address other small issues.

[Steven Zahm]

@ Mark

Could you post a direct link to the page which is using the Enhanced Category extension? I visited over a dozen pages on the and could not find one. I found plenty of pages with directory on it but it seems the categories display was not enabled … the way you have the pages setup, not sure you would even want them to be displayed but I’d have to see how you are using it.

[Steven Zahm]

@ Barbara

re: Why is automatic update not available for the new version (2.4) of the Widgets extension?

You need to activate the support license key in order to receive the in admin updates.

Here’s the FAQ on how to activate your support license key on your site.

[Steven Zahm]

@ ssnoomann

re: Are there any shortcodes that would enable the Category Grid view for this:

Sorry, not sure what you are asking… [connections_categories] is the shortcode to output the categories as configured in the setting on any page. You would want to use the home_id option to set the page ID of the directory, like so:

[connections home_id="x"] where x would equal the directory page ID.

[Steven Zahm]

@ Christine

re: Any suggestions?

You should only use a single caching solution. Having more than one running could cause slower loading pages and other oddities.

You could exclude the directory page from the cache.

Would be a pain, but you could flush the page cache after entry updates.

Or, you could schedule the cache to flush automatically on a defined time period.

I did take a quick look at the doc for Wordfence Falcon Cache. I added an action which in theory would trigger the cache to be flushed when an entry is updated. I’ll include this in the next update being released today. You can let me know if it works for you or not.

Hope that helps!

[Steven Zahm]

@ Barbara

re: if I click on a category and then go back to “View All” it displays only the names.

The “View All” link is working as it should… it should be list of all the entries in the directory. If you do not wish to use that link, you can turn it off in the settings. This can disabled on the Connections : Settings admin page under the Display tab in the Result List Actions section.

re: Is it possible to have it always display the entries as they appear in the screen shot?

Yes, that is the default view of the directory. You will only ever see the names as a list on the View All page which as explained, the link can be turned off.

Hope that helps!

ps. The initial error you experienced I was able to find and fix with the aid of another user who experienced it too. I hope to release updates to both Connections and the Enhanced Categories extension which fixes the issue. When you see the updates in the admin, you’ll be able to safely update.

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