[Steven Zahm]

@ kori

Are both Connections and Link up to date?

If you can give me a temp admin login so I can take a look, I am quite certain I can track down the issue and get it resolved quickly.

[Steven Zahm]

@ dominic

You hook into the cn_form_edit_entry_before action to display any custom instructions. Here’s an example:

add_action( 'cn_form_edit_entry_before', 'cn_form_before_message' );

function cn_form_before_message() {
  ?>
    <p>My Message Here!</p>
  <?php
}

Hope that helps!

[Steven Zahm]

@ Christine

It has to be a page cache since Connections does not cache the old data in any way. Which cache plugin are you using. Can you share a link to the directory page?

[Steven Zahm]

@ Mark

re: enhanced categories extension and need the output to display in 2 columns. How can we accomplish this?

The list is responsive and will be up to 4 columns space permitting. Each column requires a minimum of 250px + 20px for the column gap. If you are not seeing this, then it is likely that the theme or another plugin is overriding those styles. Impossible to know for sure without being able to see the page.

re: I need to change the font for the heading and title. How can I do this?

Depends… most styles are inherited from the theme. Also, this depends on what heading and title specifically you want to change. You’ll have to provide a bit more detail and a link to the page. If yuo can share a link to the directory page, I’ll take a look.

[Steven Zahm]

@ Eugene

Apologies, it seems there is a bug in the Gridder template. The force_home option value is not being passed like it should.

This should work, instead add home_id=x to all the existing shortcode where x equals the page ID of the Practitioner page.

Hope that helps!

[Steven Zahm]

@ Steve

re: I have forwarded your message to our hostmaster, who is usually pretty responsive. I’ll let you know what he says.

Looking forward to find out the reply you receive. Hopefully it is a simple switch they can click!

re: I noticed when I logged in this time and went to the plugins page that there was a noticeable pause for ROT13 and Slim Plus before they separately displayed the new error message and the rest of the page displayed.

Right, that pause is WordPress attempting to connect to my site to check the license status. After a connection is made the response is cached for a day. The status check will not normally cause a noticeable delay but since WordPress has to wait, that causes the slight pause.

In case you are wondering… this was added to the Plugins admin page because I noticed only a small percentage of users took time to activate their support license therefore not benefitting from the updates are released. When they notice there is an update and attempt to do so, they’ll receive an error which generally results in them asking what the error is and how to fix it.

So I believe this will be very helpful while being subtle without be obnoxious (like many other commercial plugin which put their notices on the top of, every, admin page).

re: In any event, Connections and the Slim Plus template appear to be working properly on the front end.

Right, the license activation only affects the ability to run in admin updates. All other functionality will work just fine. I’ve run into a couple plugins which would stop working completely if the license was not valid/expired. I feel that is a little unfriendly so I do not add that type of limitations.

[Steven Zahm]

@ ssnoomann

re: what I was actually meaning was I don’t want the Locations image and link in the category grid above the results to show, not disable the category entirely.

As long as the entries assigned to the “Locations” category are also assigned to another still accessible category they will still be listed as a result. So the net result would be that the Locations category would not be visible as an option but entries would still be listed if in other categories. Hope that makes sense.

The CSS was works too :)

re: Is there any way to only have the grid view show on the main directory page? On mobile, you have to scroll quite a ways down to see the actual listings.

Not tested but a code snippet like the following might be work:

add_action( 'cn_action_list_before', 'cn_cat_before_root_only', 8 );

function cn_cat_before_root_only() {
    if ( wp_is_mobile() && cnQuery::get( 'cn-cat' ) ) {
        remove_filter( 'cn_action_list_before', array( 'Connections_Categories', 'viewBefore' ), 9 );
    }
}

What should happen, on mobile, if a category is selected then the action that displays the category list is removed.

Hope that helps!

[Steven Zahm]

@ Brittany

Ahhh, yes, sorry about that! The filter needs to return an array, not a string which is what $terms[0] would be. To help other who may come across this thread and do the same, here the corrected code:

add_filter( 'cn_search_terms', 'cn_exact_search_only' );

function cn_exact_search_only( $terms ) {
    return array( $terms[0] );
}

[Steven Zahm]

@ Axel

I generated your support license keys. You can find them on your purchase history page under the Licenses tab.

Hope that helps!

[Steven Zahm]

@ kori

Everything sounds like it may be setup correctly but the follow statement is a bit confusing because it sounds like the Connections entry is already added with the email address, but, at the same time it sounds like there is no email address added to the Connections entry.

• “I have to manually add the email address inside the “Your Directory Entry” setting page in order for an email to be established./

For the link on login to work, both the email address of the WordPress user logging in and the Connections entry must have email addresses that match.

If you can give more detail on your exact setup and a temp admin login so I can take a look, I am quite certain I can track down the issue and get it resolved quickly.

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