[Steven Zahm]

@ Stacy

My sincerest apologies! I did not receive a notification on this open support ticket so I did not know about it. That is not an excuse, but it is the reason. It is always bets to open your own ticket to ensure your issue is not overlooked.

As mentioned to Gaëlle, the documentation for the Google Maps API has been updated to reflect Google’s latest changes to their user interface for creating API keys.

I suggest giving them another read, following the instructions. If you still can not get it to work, let me know. you’ll need to share your directory page with me so I can see provide further guidance.

Hope this helps, let me know. Again, I apologize for my lack of reply in a timely manner!

ps. Tip, open the directory page in Chrome and hit the F12 key and then click the Console tab. Google displays the Maps API errors in the Console with links to their documentation on how to correct the error that is occurring.

pss. The most common error is setting up the referer restriction incorrectly, to test, remove the referer restriction from the Browser API key.

[Steven Zahm]

@ Gaëlle

My sincerest apologies! I did not receive a notice about your open ticket so I did not know about it. That is not an excuse, but it is the reason. If this even happens again to you please use the Contact link at the very bottom of the page. Mention that you have not received a reply to an open support ticket. I will answer asap. I nearly always reply open support forum tickets to within 24 hours unless it’s over weekend or holiday (US). So if it goes longer than that,please use that contact link and let me know.

On to the issue…

The documentation for the Google Maps API has been updated to reflect Google’s latest changes to their user interface for creating API keys.

I suggest giving them another read, following the instructions. If you still can not get it to work, let me know. you’ll need to share your directory page with me so I can see provide further guidance.

Hope this helps, let me know. Again, I apologize for my lack of reply in a timely manner!

ps. Tip, open the directory page in Chrome and hit the F12 key and then click the Console tab. Google displays the Maps API errors in the Console with links to their documentation on how to correct the error that is occurring.

pss. The most common error is setting up the referer restriction incorrectly, to test, remove the referer restriction from the Browser API key.

[Steven Zahm]

@ Gaëlle

My sincerest apologies! For some reason I never received notice of the other thread you opened on this issue a week ago.

I’m going to reply to your original request and close this one. I’ll be answering in a moment.

[Steven Zahm]

@ Brian

Could you please give me a WP admin login so I can take a closer look? Details can be posted here as a private reply. Thanks!

[Steven Zahm]

@ Don

If you do not see the “Text” tab, then perhaps another plugin is removing it. Just type the [connections] shortcode in the page content with no other content and save the page. That’s it. Hope it helps!

[Steven Zahm]

@ Brian

Please install the Code Snippets plugin.

Add a new Code Snippet with the following code to run on the sites frontend.

add_action( 'plugins_loaded', 'cn_force_form_js_load', 11 );

function cn_force_form_js_load() {

    wp_enqueue_script( 'cn-form-ui-user' );
}

Save and Activate the snippet.

Does that fix the issue?

[Steven Zahm]

@ Deanna

Only some of the entries, not all?

Do you by chance have some htaccess rules in place that are somehow being triggered?

[Steven Zahm]

@ Gérald

Could you please share a link to your directory page so I can take a look?

[Steven Zahm]

@ Rolf

I do not believe the cause is Connections. The primary reason is that Connections Categories are not the same as WordPress Categories. They are in fact saved in entirely different places in the WordPress database … Assuming ‘Intern nieuws’ is a standard WordPress category and you are using the WordPress Category Menu item to add the category to the menu.

Could you confirm the act of adding an entry does indeed cause this change? Fix the category menu and do nothing else but add a new entry. If it does, then I’ll need a WP admin login and a FTP login to investigate further because this should literally be impossible since the data is saved in two different locations so having the same ID will not matter, In addition they share no code at all.

[Steven Zahm]

@ Gérald

Yes, it is. You need the Enhanced Categories extension. One of the features it enables is the ability to turn the categories into links.

Hope this helps!

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