[Steven Zahm]

@ Meghan

You have the Contact extension installed and active. One of its primary features is to suppress the display of email addresses in order to keep them private and to “force” the site visitors to use the content form to contact the business directory entry. So the solution is to deactivate Contact.

Hope that helps, let me know.

[Steven Zahm]

@ Kenneth

The entry ID has nothing to do with the custom entry order…. so yes, that would cause you some trouble if you were trying to use them interchangeably.

Just like WP does with pages and posts it will automatically assign an entry its unique ID when you add a new entry to the database. This ID is permanent and not changeable.

Here’s the link to a FAQ which explains how to locate the entry ID.

I think what you are asking is if there is a way to import/export the custom entry order value, correct? If it is, then, presently no. There is not. This is actually mostly due to oversight. I just added export support to the CSV Export All tool. I also added support for importing it via the CSV Import addon. The next update to both will include these changes. Of course they order calur will only have an impact is if the Custom Entry Order addon is installed and active.

Hope this helps, let me know.

[Steven Zahm]

@ Kristen

This can happen… more of a WP issue than a Connections issue. It’ll happen depending on the method you chose to migrate the site. WP roles and capabilities are saved in the db and if not migrated properly will be lost. It is best to use a plugin like Duplicator or Backupbuddy to move sites around because they handle this and other critical items during the transfer.

To fix this, you can refer to this FAQ. The instructions are targeted towards s2Member but the same instructions will still apply. Basically what is does is add the custom capabilities Connections requires back to the WP database.

Hope this helps, let me know.

[Steven Zahm]

@ dawn

Yes, please see the Link extension.

Hope this helps!

[Steven Zahm]

@ Kevin

The only way to change this behavior would be to edit the template’s javascript file.

You will need to delete this file: gridder.min.js. The you will need to edit this file: gridder.js.

Search for this line: maptype: strMapType. You find two instances. Add a , after each then add scrollwheel: false to the next line as a new line.

Hope this helps!

[Steven Zahm]

@ Paul

RE: License is not active on this site. I get this message on my plug in dashboard.

You need to navigate to the Connections : Settings admin page and click the Licenses tab. Enter you support license key for the item and the click Activate button. After you do so, the message will not appear. Actually it’change to saying it is activated and show when it’ll expire.

Hope this helps! Let me know.

[Steven Zahm]

@ plzit

Sounds like a page cache issue. Suspect you are logged on to the site in Chrome so you are not seeing the cached page and you are not logged into the site with IE so you are seeing the public cached paged. FYI, disabling the caching plugin, does not empty their cache. Especially if we’re talking about W3TC or WP Super Cache. You must delete the cache before disabling them or the cached page will still be served. And since the plugin is deactivated, will never be refreshed. Seeing as it did refresh I suspect the caching plugin purged it page cache and refreshed it. As it should. I think I would recommend a shorter page cache time because if it is 12 or 24 hours then I can easily see the widget info not updating for a couple days depending on when the page cache is created. This would not be the fault of the widget because it has no control over when page caches are refreshed.

Hope this helps!

fyi, There is no code in Connections that will cause it to do something in one browser vs another. It is always something else. Usually page caching or being logged in vs not being logged in.

[Steven Zahm]

@ Kasia

RE: I have bulleted lists in some of the entries and they are not showing correctly on the main page with the summaries.

Add this to the theme’s custom CSS area:

#cn-circled .cn-circled-content ul {
    font-size: 14px;
    line-height: 1.4em;
    margin: 0 0 10px 24px;
}

RE: They also extend the summary as well, which I don’t want.

Right, the code that creates the excerpt makes an attempt to not cut off mid sentence. Basically the excerpt length will keep increasing until it finds a period (.) or exclamation (!). So, the solution is to use more punctuation or shorten the excerpt length so it will not extend past the first sentence or two of your entries.

The next update to Connections will have support for a new Excerpt field. If I’ve done my work properly Circled will continue to create the excerpt from the Bio field, but, if you add text to the Excerpt field that will be used instead. This will allow you to better customize the two.

Hope this helps!

[Steven Zahm]

@ Kenneth

I just sent it with instructions to your kh .org address. Let me know if you do not receive it.

[Steven Zahm]

@ Jolie

Your licenses are activated on http://c***d.s****g.wpengine.com/. You should deactivate them there first… assuming you are trying to activate them on a different site/url. You will than be able to activate them on the new site.

Hope that helps!

[Author]

Posts