[Steven Zahm]

@ Diana

Great to hear!

If you have a moment, I would truly appreciate a review as they really do make a difference.

https://wordpress.org/support/plugin/connections/reviews/

Thanks in advance for your time!

[Steven Zahm]

@ Diana

Please navigate to the Connections : Settings admin page and click the Search tab. Disable the FULLTEXT option and enable the Keyword option. Save the changes.

Hope this helps, let me know.

[Steven Zahm]

RE: when I tried to upload the photo, it says error and the photo won’t show up.

What is the error, precisely? I suspect a web host configuration issue such as the required GD image library not being loaded. This is generally loaded by default on nearly all web hosts. But without know more, this is just a guess.

RE: I decide to go to this website and found paid template and I bought Connections Grid template cause I see the demo version, it is how I want my site to look like.

I do thank you for the purchase, but this will not correct the error you are experienced when you add an image to an entry. That will need to resolved first in order to use Gridder to its fullest capability.

RE: then when I installed the template, it said error because there is no .css stylesheet

This error was created by WordPress, not Connections. This is because it was uploaded a a WordPress theme an not a plugin as outlined in the installation instructions for a template.

• https://connections-pro.com/documentation/install/templates/

RE: then the view of my site is still same, using my default template.

After you install the template, you need to activate in on the Connections : Templates admin page. Please see step 4 in the installation instructions:

• https://connections-pro.com/documentation/install/templates/

Hope this helps. Please let me know.

[Steven Zahm]

RE: Is it possible to set up the search results so that after the search is performed the refreshed page will scroll down to show the search box and results at the top of the page?

Sorry, no there is not a way that I can think of to scroll a page after a search.

Perhaps you could adopt the code from this to accomplish your goal:

• https://connections-pro.com/quicktip-show-no-entries-until-user-performs-a-search/

[Steven Zahm]

@ Randy

I took a look, it seem the license that wa renewed was purchased by Nick S. Only he can manage the license. So, even though you renewed the license, he must login into his account to manage the license activation.

Right now the license is activated on:

village*****.*d.com/

To keep the site URL private, I changed some characters to asterisks. Hopefully this will be enough for you to identify the site.

I’ve deactivated the license on this domain so you can activate it without issue. I only did this because the site seems to be only a staging site and you and Nick have the same domain email address.

Hope this helps!

[Steven Zahm]

@ Richard

RE: I wonder if you could reccommend a good tutorial on the syntax to be used in shortcodes particularly with reference to single and double quotes and how what they do and how to use them.

I did a web search on this topic an actually came up empty handed. Sorry, that I am unable to recommend a tutorial!

I do have this tutorial I wrote long ago:

• https://connections-pro.com/quicktip-working-with-shortcodes/

I do not mention anything about quotes. Something I definitely can add.

RE: Could you give some examples of trouble you had with quotes?

The are actually very few rules, off the top of my head:

• Quotes are optional for single value options such as an ID number, true or false. When an option can take multiple words as values, quotes are necessary. This way WP knows that they are one value for a single option vs multiple options.
  • DO: [shortcode-tag option=1]
  • DO: [shortcode-tag option=true]
  • DO: [shortcode-tag option='true']
  • DO: [shortcode-tag option='one value for an option']
  • DO NOT: [shortcode-tag option=one value for an option]. WordPress will read this as value one for option the remained of of words will be process as options with no value. And, a properly coded shortcode will discard those as invalid options.
• Not a rule, but recommended… Always quote the option values even though in some cases they are not required to be quoted.
  • DO: [shortcode-tag option='true'] even though [shortcode-tag option=true] is valid.
• Not so much a rule, but a suggestion… Stick to a single quote type for you option values. Meaning, stick with single quote style. Meaning, use either only single quotes ' or double quotes ".
  • DO: [shortcode-tag option='value']
  • DO: [shortcode-tag option="value"]
  • DO NOT: [shortcode-tag option='value"]. Notice the different quotes being used.
• When using a single quote (an apostrophe) within an option value, you must use double quotes:
  • DO: [shortcode-tag option="value's"]
  • DO NOT: [shortcode-tag option='value's']. If you have a shortcode with multiple option value pairs this can really break the ability of WordPress to match the proper options and values leading to a broken shortcode at worse to unpredictable results at best.
• Do not use fancy quotes, always use straight quotes when quoting the option values. This is a fancy single quote ‘ and this is a fancy double quote “. Outside of shortcodes WordPress will convert the straight quotes to be fancy quotes. To use straight quotes, you do not need to do anything special, just use the quotes on the keyboard as you normally would.
• Never copy/paste shortcodes or their option value pairs from a web page and paste them into the WordPress Visual Editor. In all likelihood you will be pasting in fancy quotes which break the ability of WordPress to properly read the shortcode. The underlying HTML of the source page will also be pasted into you page. This mean you will see a shortcode that looks right, but is actually not a shortcode at all with can not be properly read by WordPress.
• Always add and edit shortcodes using the Text tab and not the Visual tab in the WordPress Editor. This will help ensure that fancy quotes are not used and no HTML is pasted from a web page.
  • NOTE: In the new WordPress Block Editor, use the Shortcode block.

All this said

Connections, when saving a page/post will actually attempt clean and repair the shortcode correcting some of the above, but it is basic and does have limitations. This was one of the best things I have ever added to Connections because support related issues in regards to shortcodes went way down.

Hope this helps, let me know!

• This reply was modified 7 years, 4 months ago by Steven Zahm.

[Steven Zahm]

@ I have exported the CSV file from the current site, but when I go to new site and select import, it only shows 4 fields that I can map.

It sounds as if you might be trying to import the CSV file using the bulk Category import. This import tool only has the four relevant import mapping fields for categories.

To bulk import, you’ll need the CSV Import extension

• https://connections-pro.com/add-on/csv-import/

Hope this helps!

[Steven Zahm]

@ Wolfram

Please load the page in Chrome, hit the F12 key and then click the Console tab.

You will find this error:

Uncaught ReferenceError: jQuery is not defined

from this file:

theme_scripts.js

This is breaking javascript on your site.

Looking at the code, it seems the theme is using its own version of jQuery instead of the version bundled with WP — this will break plugins, not just Connections. This is considered a very bad practice and should not be done by themes or plugins.

It also appears they are loading their theme script before their version of jQuery which is why the error is occuring. It needs to be loaded the other way around.

You’ll have to contact the theme’s support team in order to have their devs correct these issues.

Something you can try…

Connections includes an option to try fix loading the correct version of jQuery.

Navigate to the Connections : Settings admin page and click the Advanced tab. Scroll to the bottom an enable the jQuery Compatibility option and save the changes.

What this option does is it tries to force the use of the correct WordPress version of jQuery. By doing so, it just might also force things to load in the correct order. But, that will really depend on how the theme loads it’s scripts and its version of jQuery.

Hope this helps, let me know.

[Steven Zahm]

@ Cliff

Have you implemented any code snippets using the Code Snippet plugin that use Connections related features? If you have, you might have to deactivate code the Code Snippets plugin first.

Which addon do you have and which are active and which are not active?

[Steven Zahm]

The dot is being added by the theme. Sorry, it is not possible for me to help you by seeing the screenshot. You need to share the link to the page.

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