[Steven Zahm]

@ Surya

I an unable to replicate this the “An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration…” I wouldn’t have released 8.1 if this was happening. I think this must only be effecting a very small number of users because with the thousands that have updated only a few reported the issue. I would think it would be far more people if this was a widespread issue.

Any way … I am really certain I know where in the WordPress code this error comes from. What I do not know is why Connections would cause it because it has zero points of integration with WordPress on this page.

The only way I can solve this is someone, like hopefully you, can give me admin and FTP access temporarily so I can figure out why this would happen. Can you give me this access.

[Steven Zahm]

@ Linda

Yes Lind that is correct. It seems a core function in WordPress for streaming images, which is what Connections using to serve HiDPI (Retina) images, does no longer use a default image quality of 90. It is either not set or defaults to a real low value in 4.0. When I tested 4.0 before releasing I didn’t notice this because I don’t think I refreshed the page multiple times. The first load a image is created and cached, Connections does set a default quality, and page refresh, the cached image is served and no default quality is set (in WP 4.0).

A bug fix will be released shortly, after I resolve a few other bugs.

You can apply a hotfix…

Open this file:

../wp-content/plugins/connections/includes/image/class.image.php

Right before this line:
$image->set_quality( $quality );

Add this:

// Ensure a stream quality is set otherwise we get a block mess as an image when serving a cached image.
$quality = get_query_var( 'q' ) ? get_query_var( 'q' ) : 90;

// Ensure valid value for $quality. If invalid valid is supplied reset to the default of 90, matching WP core.
if ( filter_var( (int) $quality, FILTER_VALIDATE_INT, array( 'options' => array( 'min_range' => 1, 'max_range' => 100 ) ) ) === FALSE ) {

	$quality = 90;
}

$image->set_quality( $quality );

Save and upload overwriting the original.

Hope that helps and apologies for the trouble.

[Steven Zahm]

@ Arizona Lowe

The file is class.retrieve.php found here:
../wp-content/plugins/connections/includes/

Do a search for DISTINCT.

[Steven Zahm]

@ Arizona

You have the Table Entry Card template activated. This template does not have a category drop down. None of the other free core templates do either. I see you have Excerpt Plus installed, activate this template, it has the category drop down.

The images, apologies about that, seem a bug has made its way thru testing. When a PNG was uploaded for an image, the image size variations and HiDPI (Retina) images are created/saved as JPG/s but the URL for the image is PNG which does not exist. I have found and fixed the bug. A bug fix release will be released shortly … as soon as I’m finished tracking down and fixing a few other bugs.

In the meantime, you could re-upload the images again as JPG/s and they display fine.

Again, apologies for the trouble.

[Steven Zahm]

@ Surya

Can you please take screen shots showing the address with lat/lng as it is now and what you are changing it to. Here’s a link to a webservice that you can use to temporarily post the screenshots to.
http://screencloud.net/

What are the errors you get when you try to update/install a plugin? Can you please share screenshots of that too?

[Steven Zahm]

@ Axel

No problem and apologies for the trouble!

If I have not asked and you have a moment, I would truly appreciate a review as they really do make a difference. Many thanks in advance!
http://wordpress.org/support/view/plugin-reviews/connections

[Steven Zahm]

@ Maria

There is not a point and click method to export Connections data at this time, however…

The data can be exported using phpMyAdmin by exporting the Connections tables out.

Alternatively…

Here’s a script found here was donated by a user.
https://github.com/shazahm1/Connections-Export

This is NOT a plugin and it has a rather complicated setup but is reported to work quite well after it is setup.

Hope that helps!

[Steven Zahm]

@ Michele

I see you’re running a relatively old version of Connections. Can you please update first and if the issue persists then we can track down what the issue might be.

Also, I recommend updating both cMap and Form to their latest versions. If your support license key are active and valid you can download the updates from your purchase history page.

[Steven Zahm]

@ Wendy

That is because you must have switch back to the Default Card template. Switching it back to the cMap template on the Connections : Templates admin page will bring back those features which are part of that template.

Also, the screenshot of the shortcode, you do not need the enable_search, enable_category_select, enable_map, enable_note or page_limit options because those are the default values. you only need to add them if you want to turn them off or change the page limit.

Hope that helps.

[Steven Zahm]

@ stephen

Connections is compatible with WordPress 4.0…

All I see is the login required message. A little more of a description of what the issue is would be helpful to assist you.

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