[Steven Zahm]

@ Roland

The screenshot you attached does not look like cMap. It looks like the Default Entry Card template. Make sure you activate the cMap template on the Connections Templates admin page. And, if you enabled the Single Entry template option, please diable it.

That said…

I just took a look at your site and it appears it is setup.

Hope that helps, let me know.

[Steven Zahm]

@ Andy

The best I can do is email the plugin admins at wp.org, which I have done but it can be awhile before I hear anything back. The only suggestion I have is the one I gave before and that is to try, if it fails, wait a couple minutes and try again.

[Steven Zahm]

@ Mark

The text domain is connections_form. Form does reuse a bunch of code from the core Connections plugin, so try first with the connections domain.

[Steven Zahm]

@ Debra

re: I had no idea when I bought this that the layout was designed with their names and titles overlayed on the photos. From your example page, it just looks like they are underneath each photo.

It is not a hidden. That one of the reason demos and real live site examples are given. That way one can know what to expect.

re: Those must be some very tall headshots you used.

No, not really. The second demo shows close to the full image. The template scaling them down a bit to fit. The third demo shows who they appear in a much smaller format.

This site is doing using smaller headshots, one of the live site demos:

http://www.mcpherson.edu/directory/

re: I’m disappointed and feel like I wasted $20. I’ll be uninstalling and trying something else.

Sorry to hear that! I have processed the refund and revoked the support license. Refunds can take 7–10 business days to be processed by the payment processor. Wish you the best with your site there are many great alternatives. Perhaps one of those will better suit you and your design needs.

[Steven Zahm]

@ Andy

wordpress.org serves updates files when I release them… I really do not have anything to do with that and really have no control besides committing and tagging the update. wp.org even make the zip file, not me. That said, unfortunately, the only suggestion I can give is, try again. There’s already been almost 1100 updates completed so it must be working, hopefully this was just a glitch.

Not sure how much help my answer is, but I do hope it helps. Let me know.

[Steven Zahm]

@ Charlotte

See this FAQ.

The first part describes the issue and how to fix it… you need to remove the <code> and/or <pre> HTML tags from around or within the [connections] shortcode. That will fix it up.

[Steven Zahm]

@ Charlotte

re: I changed the shortcode to enable categories, it messed up the font and alignment. Any idea what’s going wrong?

Possible a style conflict with another plugin or the theme. If you can share a link to the page with the issue, I’ll definitely take a look and provide a CSS tweak to fix any style conflict.

[Steven Zahm]

@ Debra

re: if I change the image height in the shortcode, the image width seems to increase as well, so that doesn’t fix anything.

The width does not change when changing just the height.

re: It’s impractical for me to re-shoot everyone’s headshots,

You do not need to reshoot anything. You post process your photos do you not? It seems you are because the images do look pretty well balanced from shot to shot. When post processing them, adjust image size accordingly.

re: Is there any way I can get a refund on this purchase? It’s just not going to work for us.

Sorry, but refunds are reserved for when the item does not work in the installed environment which very rarely ever happens. Besides, it is clearly working. Infact, the page looks pretty good right now, screenshot attached ()names blurred).

If you would like to make the name overlay to take up even less space, you could turn the title off

[Steven Zahm]

@ Debra

re: Is there any way to have the names and titles displayed below the photos?

Sorry, no, this is not possible as trying to change it breaks a lot of the styles in the template because it was designed from the ground up to display the way it does.

re: at the very least, can I change the opacity of the background behind the names & titles? That background is cutting off people’s chins. Or do you have some other suggestion on how to fix this?

There’s a few options. I think making the crop taller would work. Uploading images with more bottom image that can be cropped off forcing the image to be cropped higher due to the change in the center origin of the image in which the cropped is based on. Or adding the following to the theme’s custom CSS area which will change the padding around the name and title which will reduce it’s space and changes the opacity to 80$. Tweak as desired.

#cn-gridder .cn-gridder-overlay {
    padding: 6px 32px 6px 6px !important;
        opacity: .8;
}

Hope that helps!

[Steven Zahm]

@ Mark

Sorry, but there is not a way to change this behavior. The database will return the search results order by score or relevance that it determines, not Connections.

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