[Steven Zahm]

@ Meghan

re: keep getting “ERROR: Could not insert term into the database” when I try to add a category or an entry. Will this go away if I buy a certain template?

No, buying a template will not resolve this error. This seems to be an issue with the database. Are you able to see and view all the existing entries?

re: Also I saw the University of Florida chemistry department made a custom template that I’m interested in. Do you know if they bought CMAP or Tiles plus or both to customize it?

They purchased and the customized the cMap template. They customized both the layout and style of the template to suit their needs. They made quite a few changes. The links above the directory, those are simply manually placed on the page above the [connections] shortcode with the URL set to perform a category filter. Basically they used the category to filter the directory and then copy/pasted the URL from the browser address bar and added a link to the page. So, there is nothing really fancy going on there.

re: Would I need to contact them to see how they customized it? I work for a college too and this would be so helpful to our departments.

Sure, reach out to them. I also provide customization services if you are interested.

[Steven Zahm]

@ Travis

You can probably achieve the ordering you desire by using the Custom Entry Order extension. If I understand correctly, to achieve what you want you would give every entry within the category the same order value. Using the order values you can determine which categories are higher priority. So, based in your example, you would assign an order value of 1 to the entries assigned to High School Teachers and an order value of 2 to the entries assigned to the Math category. The result would be all entries within High School Teachers to be listed first in alphabetical order followed by all entries within the Match category in alphabetical order.

Hope that make sense and helps!

[Steven Zahm]

@ Adam

• Navigate to the Connections : Templates admin page.
• Click the Customize button for the cMap template.
• The page will reload with the Customizer on the left and a preview on the right.
• Click the back arrow on the top of the Customizer.
• Click the Advanced panel.
• Change the Address Format to:
  • %line1% %line2% %line3% %city% %state% %zipcode% %country%
• Change the Email Format to:
  • %address%
• Change the Phone Format to:
  • %number%
• Click an entry name in the preview. Any entry name it does not matter.
• The preview will refresh showing the detail/profile view of the template.
• Repeat the changes.
• Click the Save and Publish button at the top of the Customizer.
• Exit the Customizer.

Hope that helps!

[Steven Zahm]

@ Anne

re: The owner of the site insisted that the plugin customization automatically added the unordered lists to the bio simply by clicking on the categories…

This can be done with a slight tweak to the code which output the categories. You would use this code instead:

$entry->getCategoryBlock( array( 'type' => 'list' ) );

You of course would have to remove the categories that were manually added to the bio field when you edit an entry. You would also have to play with the styling of the list in order to achieve a similar look (bolded parent category names).

re: I have spent hours looking through cMap plugin php and the general plugin and still can’t find anything referencing the bio section. This is the only place I can think the old developer would have customized to produce content that appears to be manually added in the bio section.

The bio will be output by the $entry->getBioBlock() function in both the card.php and card-single.php files. If your customized version does or not is up in the air I suppose since they is really no way of me to know how the template was modified. That said, looking at the page source, it definitely looks like it is still using $entry->getBioBlock().

Hope this helps!

[Steven Zahm]

@ Matthew

Ok, I see there is a bug! I’ll try to release an update later today which fixes it. Apologies for the trouble!

[Steven Zahm]

I highly recommend reading both the CSV File Requirements and Tips sections in the documentation. If all points are followed it nearly always resolves import issue.

The issue in the other thread no longer applies because imports are handled completely differently now. One thing I highly suggest, is making sure you have upgraded to the latest version if you have not already.

Hope this helps, let me know.

[Steven Zahm]

@ James

I set the transaction to cancelled but the pending status is “harmless” in the sense that the transaction was never completed at PayPal so you would have never been charged for it.

The store has to set the pending status because the payment processing happens on PayPal’s site and not ours. So, our store waits for PayPal to give the transaction completed status. After a bit of time of waiting, the payment automatically is marked abandoned. It has to be a longer period of time too since people do pay with echecks thru PayPal. The pending status has to remain available long enough for an echeck to clear (or not). Hope that make sense.

[Steven Zahm]

@ faurmic

My I have a temp admin login so I can take a closer look? The login details can be posted here as a private reply.

[Steven Zahm]

@ James

Yes, that is correct.

[Steven Zahm]

This reply has been marked as private.

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