[Steven Zahm]

@ Juanita

My first suggestion, please ensure the configuration for Link is done exactly as outlined in the configuration instructions. Make sure you new users are set to be subscribers after they register. The actual user role when the user registers doesn’t really matter but it simplifies the configuration.

Also, take note of the tip about Form in the configuration instructions, that can be very important.

re: I have a setting that allows users with the company email automatically register

What setting is this exactly? It could be possible the auto registration is the reason for the link not to be made. If this “setting” does not populate the correct user’s email address, there will not be a way to link the user account to the existing Connections entry.

[Steven Zahm]

@ Matthew

The first thing I see… it appears the wp_footer() template tag (core WordPress, not Connections) in the theme’s footer.php file is in the wrong place. It is being added after the closing </html> tag. This is causing malformed/invalid HTML which is preventing the proper operation of Form.

As for entries not ending in the mod queue… I suspect you are testing while logged in. If you are logged in while testing, you are submitting the form with the same privileges as you would if adding from the admin. Since you’re the admin, you know you added the entry so it does not require moderation.

After you correct the theme, I’ll take another look if you still are having trouble. Let me know.

[Steven Zahm]

@ jon

Oh, ok, I understand now. Here’s a link to a tutorial on how to use CSS to set a default image.

Hope that helps, let me know.

[Steven Zahm]

@ GetD

Hmmm… there is probably a much better way to do this vs. editing the core PHP files when you update. Which template are you using?

Here’s the new way you can make the same edit as you were, but, is now update safe. :)

• Log into your site with FTP.
• Navigate to this folder: ../wp-content/plugins/connections/templates/entry/addresses/
• Make a copy of this file: address-hcard.php
• Navigate to this folder: ../wp-content/
• Create a new folder named: connections-templates, within this folder create a folder named entry and within this folder create a folder named addresses.
• Copy the duplicate of the address-hcard.php file to be within the new addresses folder.
• The final path should be this: ../wp-content/connections-templates/entry/addresses/address-hcard.php
• Now, you can edit this file and remove %label%%separator% just as you have done before.

Now your change will be update safe, well, until I change the default template name which is planned as I move Connections from hcard to Shema.org markup.

And, one more catch, this will only work after the next update. In testing my instructions to you I realized I needed to make a minor tweak to the template loading paths so this will not work until I release the next update later this week.

If you would like to make this tweak ahead of my update, here’s a link which shows the change.

Hope this helps!

[Steven Zahm]

@ Brittany

re: This is because each cnEntry no longer has an [‘image’] attribute and image meta (this, of course, happened after changing my hostname).

Changing the hostname would not cause the image attribute to be blank. That value is retrieved from the entry data which is stored in the database…

Which makes me wonder…

When you changed hostnames, did you manipulate the database in any way? Such as running a manual query to do a find and replace of the hostnames across all tables?

Another question…

In your wp-config.php file, are you manually setting either the UPLOADS or WP_CONTENT_DIR? Infact are you manually setting any of the WordPress constants? if you are what to? This is important because WordPress has some very specific rules on how they are to be set. I’ve come across many instances where these were wrong which would cause the images not to display.

[Steven Zahm]

@ brian

re: It looks as though the prevailing message is “License entered is not for this item.” I’m wondering if it has something to do with not all pieces of the propack being active, but that would not explain those that are.

My instructions from my previous reply will fix this right up…

Navigate to the Connections : Settings admin page, click the Licenses tab and activate your support license keys. After you do that, you will be able to update.

Hope that helps!

[Steven Zahm]

@ Brittany

Please navigate to the Connections : Tools admin page and click the System Info tab. Scroll to the bottom and generate a remote viewing link. Please reply back with that link and I’ll take a look. Be sure to make the reply private before submitting.

[Steven Zahm]

@ jon

Upload your image, the image you want to use to those entries? That why when/if those customers send you an image, you can easily replace it.

[Steven Zahm]

@ Brittany

Image paths are not dependent on the hostname. Sounds like there is another issue…

Do the images display on the site’s frontend? How about when you edit a preexisting entry?

Are there any error messages or other notices?

[Steven Zahm]

@ Elizabeth

The issue is that you manually create separate pages for your categories. The nothing wrong with that per say, but… since you limit the list to a specific category the category filter is not going to work. Well it is working, but, because the list was limited to a specific category only that category will be displayed, thus the no results message.

You have two options…

1. Remove all the individual pages and remove the category shortcode restriction on the directory home page.
2. Or you can disable the category filter. This can be done like this:
   • Navigate to the Connections : Templates admin page.
   • Click the Customize button for cMap. The page will refresh with the Customizer on the left and a preview on the right.
   • Click the back arrow on the upper left of the Customizer.
   • Click the Category Select panel.
   • Deselect the “Enable Category Filter” option.
   • Click the Save and Publish button and exit the Customizer.

Hope that helps!

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