[Steven Zahm]

@ Trent

The solution is actually even simpler… when you do the find/replace in the db (or whatever method you utilize), exclude the {wpdb-prefix}_connections table. Connections gracefully handles the hostname change. Doing a global find/replace in the {wpdb-prefix}_connections table corrupts the serialized data making it unreadable by PHP.

At some point I plan on making the data json encoded instead of serialize. That too would mitigate the issue. Making the path relative would also work. Doing both would be ideal I suppose.

Hope that helps, let me know.

[Steven Zahm]

@ Ben

Sorry, this would be anything than a simple one line change. Actually it would be quite extensive. Everything based around the image upload is around the assumption that a raster image will be uploaded.

[Steven Zahm]

@ Juanita

RE: I checked the configuration and it was correct. I am a little confused. Our organization allows users to log in to WP using their userid (the first part of their email) and a password that they use across platforms. It recognizes their email and in WP settings there is a check box that says anyone with the @. email can register

WordPress has no builtin feature as you describe… so, you must being using some type of plugin or something which is bypassing the normal WordPress login validation. Sorry for the really generic statement but not knowing details makes it impossible for me to help with specific advice.

RE: How does connections make that link happen?

The way Link works is it matches an existing WordPress user account email address to a Connections entry with an identical email address. If neither of those exist then a match or link will not be made.

From your description, it does not sound like there are any real WP user accounts. It sounds like the login validation is taking an email ID and password and validating it against … against, something… what that is, I can only guess maybe Active Directory or some other similar system.

[Steven Zahm]

@ Doug

re: I have a Pro Pack 1-5 sites and have only one license for Circled. Is this correct?

No, that is not correct. I made an adjustment, this should now be corrected. Let me know.

re: I have the template installed, could this be why the Login Feature is not working? It shows the login form but also the directory contents.

No, the license activate only affect support and the ability to receive updates. No functionality is impaired.

Now, what “Login Feature” are you having trouble with? Did you ensure that you enabled the option to require a login to view the directory on the Connections : Settings admin page?

[Steven Zahm]

@ jon

No, I do not see it, no matter the browser I use. I took a look at the applied CSS and I do not see the style being applied at all.

[Steven Zahm]

@ Brittany

For Entry 1 on Dev, update the options value in the database with this:

a:3:{s:5:"entry";a:1:{s:4:"type";s:10:"individual";}s:5:"group";a:1:{s:6:"family";a:0:{}}s:5:"image";a:4:{s:6:"linked";b:1;s:7:"display";b:1;s:4:"name";a:1:{s:8:"original";s:28:"Missing-Equine-Photo.jpg.jpg";}s:4:"meta";a:1:{s:8:"original";a:8:{s:4:"name";s:28:"Missing-Equine-Photo.jpg.jpg";s:4:"path";s:107:"/app/wwwroot/thewire/wp-content/uploads/connections-images/police-equine-teddy/Missing-Equine-Photo.jpg.jpg";s:3:"url";s:135:"http://thewire-dev.subdomainommitted.org/thewire/wp-content/uploads/connections-images/police-equine-teddy/Missing-Equine-Photo.jpg.jpg";s:5:"width";i:200;s:6:"height";i:248;s:4:"size";s:24:"width="200" height="248"";s:4:"mime";s:10:"image/jpeg";s:4:"type";i:2;}}}}

Does that entry work now?

[Steven Zahm]

@ Ben

Not that I’m against it… but in what ways would be able to upload a SVG into Connections be beneficial.

[Steven Zahm]

@ Brittany

Oh, sorry, wanted to add…

Do the same with the source database, before the hostname change. Let me know both.

[Steven Zahm]

@ Brittany

Log into the database, locate the {wpdb-prefix}_connections table. Locate a record which has a known image. What is the exact contents of the options column for that entry?

[Steven Zahm]

@ Juanita

My first suggestion, please ensure the configuration for Link is done exactly as outlined in the configuration instructions. Make sure you new users are set to be subscribers after they register. The actual user role when the user registers doesn’t really matter but it simplifies the configuration.

Also, take note of the tip about Form in the configuration instructions, that can be very important.

re: I have a setting that allows users with the company email automatically register

What setting is this exactly? It could be possible the auto registration is the reason for the link not to be made. If this “setting” does not populate the correct user’s email address, there will not be a way to link the user account to the existing Connections entry.

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