[Steven Zahm]

@ Eckart

Apologies for the delay of my reply. I was out of the office for a few days.

There is no need to change code. Here’s how:

• Navigate to the Connections : Templates admin page.
• Click the Customize button for the Default Entry Template. The page will reload displaying the Customizer on the left and a preview on the right.
• Click the back arrow in the upper left of the Customizer.
• Click the Advanced panel.
• In the Address Format input, add this: %label% %line1% %line2% %line3% %zipcode% %city% %state% %country%
• Click any entry name in the preview and the preview will update to display only that entry that was clicked.
• Change the Address Format again.
• Click the Save and Publish button.
• Exit the Customizer.

Hope that helps!

[Steven Zahm]

@ karen

Here you go:

if ( $entry->getImageLinked() {
    // code to display image
} elseif ( $entry->getLogoLinked() {
    // code to display logo
}

Hope this helps!

[Steven Zahm]

@ Toni

Unfortunately the screenshot was too large so it was not attached to your last reply.

[Steven Zahm]

@ James

RE: system info

According to the system info, PHP is reporting that GD is not installed. If your web tech guys said it was, then perhaps it is not configured properly. Since you we able to upload images into Connections at one point, perhaps a server or PHP upgrade has occurred which broke GD for you.

RE: Regarding the Edit image function, that is not set on my platform.

That helps to reaffirm that GD is not installed or functioning correctly. You should see this. Doing a quick PageSpeed Analysis on the site, it does show that there are a couple hires images being served (possible many, I only checked a single page), this could be due to WP was not able to create the properly size images and is instead is serving the original uploaded hires version which is hurting the page load time a little. On high speed connections it is probably not that noticeable, but on a mobile device it would be.

Hope this helps, let me know.

[Steven Zahm]

@ Toni

When this happens, it is nearly always a plugin or theme conflict. The conflicting plugin or theme is not limiting its javascript to its own admin pages and causes errors on other plugins pages.

Open the page in Chrome, hit the F12 key and then click the Console tab. All page error will be listed here. If you mouseover the filename on the far right, the file path will be shown in a tooltip. The file name together with the file path will often be enough info to figure out which plugin or theme is causing the error.

Hope this helps, let me know what you learn.

[Steven Zahm]

@ Jean-Pierre Huret

Yes, you can activate the license on your test site as long as the test site conforms to a few rules to allow this. Here’s the link to the FAQ.

If your test site does not conform to those rules, that is not a problem… only activate the license in the site in which you plan to receive updates for the template. The template will function just fine without being activated, it just will not be able to receive updates on a site where it is not activated.

Hope that helps!

[Steven Zahm]

@ Georg

RE: rolling back both connection

You did have to roll back Connections… Out of curiosity, since you did roll it back. Can you please upgrade just Connections to see if the issue starts again. That way I can rule out a change in Connections as the issue.

RE: Perhaps someone else besides me has the same problem?

So far this is the only reported occurrence. So, perhaps this is unique to your site for some reason. I’m certain we’ll get to the bottom of it in short order.

RE: Can you give me a hint where I can check the time zone settings?

The time zone setting is found on the core WordPress General settings admin page, right after the default language setting and before the date format setting.

[Steven Zahm]

@ James

RE: It’s strange that this connections plugin does not use the WordPress image library.

Actually Connections utilizes the WP core image processing functions. I do believe the error you are seeing is from the WP core. I’d have to dig into to the code to confirm that though.

Where WP core and Connections differs is WP will serve full sized images instead of smaller cropped images if it is unable to make them. Image uploading a couple multipl meg pictures to post, instead of sizing them down, WP will simply serve the full image which is rather inefficient.

Because Connection can show quite a few entries on a single page, it will never serve the full sized image, only the smaller cropped versions.

Let’s try this…

Navigate to the Connections : Tools admin page and click the System Info tab. Scroll to the bottom and generate a secret remote viewing link. Copy that link and reply back to with as a private reply so I can take a look.

Another item to try, upload a JPEG version instead. Do you still get the error message?

And, out of curiosity, navigate to the Media Library and click one of your larger images. Does the “Edit Image” button appear? If it does, click it. Can you rotate/flip/crop the image?

[Steven Zahm]

@ Zac

Has Adam logged in? Only after he has will his WP user account and directory entry be linked.

You can check by navigating to the Connections Manage admin page and searching for his name. If it is linked it will say so in the far right side of the table row.

Hope this helps, let me know.

[Steven Zahm]

This is very strange indeed as the last update was very minor…

To get you back up and running use the WP Rollback plugin to rollback to the previous version. Here’s the link:

https://wordpress.org/plugins/wp-rollback/

Something to check, make sure you have the correct time zone set in the WP settings.

Hope this helps, let me know.

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