[Steven Zahm]

@ JL Thalacker

RE: Does this/should this work with all templates?

Only templates which support which would be all the premium templates, not the included free templates.

There is little need for the option anymore as the label can be change in the settings. Navigate to the Connections : Settings admin page and click the Fieldset Configuration tab. Scroll down to the Phone Types settings section and change the Cell Phone label as desired and save the changes.

RE: How do I remove the category listing in a record output, am I able to remove the updated time?

Assuming you are using the freely included Default Entry Card template… Navigate to the Connections : Templates admin page and click the Custom button for that template. Disable both the category and last updated options and Publish the changes.

Hope this helps!

[Steven Zahm]

@ Craig

RE: I addressed the mixed content issue and it restored the Connections Directory on the site and not sure how but the custom layout we created is working again.

Good to hear you fully backup and running! I suspect that your custom CSS for the template you created for Connections was in one of those files being blocked by the browser due to being mixed content.

Of note and unrelated to Connections, looking at your site, it does seem one CSS file is not being loaded because it is being reported as not found by the server. This is causing a slight delay in loading the page in the browser.

Hope that helps!

[Steven Zahm]

@ Tom

Sorry, no, not at this time. Technically this should be possible but I have not yet explored how to implement such a feature.

[Steven Zahm]

@ Craig

RE: Back on 3/30 I commented on a ticket titled Parse error crashes entire site after upgrade to 8.16 #post-460175 and there was zero response.

My sincerest apologies! I never saw the other thread until you posted this today. I had to look it up thru your post history in order to see it.

If you ever run into such an error again and do not hear from me within 24hrs, at the absolute longest, please use the Contact link at the very bottom of this page. I deal with all issues very quickly and issues like this one are corrected the same day. And this one was.

RE: I then went back on 4/6 and found that Steve Zahm replied to a different ticket with a fix, but when I did it, it wiped out all custom css/layout work we had done.

Sounds like you may have altered the core plugin files. I am sorry for that loss! Regardless of the error you encountered you would have lost this work when updating Connections.

This is not a bug or limitation in Connections. The same would result if you edit any plugins files. Those change would be lost when the plugin is updated. In fact the same is true with WordPress too. If you edit its files, those changes would also be lost on an update.

The reason is on updates WordPress basically just deletes the contents of a plugin’s folder and then copies in the new version’s files.

Depending on the changes you are making I do provide methods to make update safe changes. If you can let me know the changes you’ve made, I can provide some guidance on how to make them update safe (if possible).

IMPORTANT :: Please read this.

I took a look at your site http://www.rairc.com/ and found the pages where you are using Connections.

Load the Staff page in Chrome, hit the F12 key and then click the Console tab.

Chrome is letting you know that is blocking several files due to mixed content. You are trying to load some files over http instead of https so Chrome is blocking them from loading.

You should correct this so those missing files can be loaded.

You can force Chrome to load these files by click the little shield icon to the far right of the URL in the address bar. After you force Chrome to allow mixed content your directory entries display correctly (I assume).

So, one of those blocked files actually seem to contain your custom CSS for Connections and is not related to the error you experienced or the Connections updates.

I hope this helps! Please let me know that you’ve received this.

[Steven Zahm]

All in this thread, my sincerest apologies!!!

I never saw this thread until today when another user opened a new ticket to make me aware of this ticket.

The cause of this error was a single line of which affected users where the web host is running an older version of PHP on their account.

The tests put in place to intended catch these did not flag this line as incompatible with older versions of PHP.

When this error was originally reported, it was corrected the same day. All versions of Connections 8.16 and newer has had this corrected so it is compatible with the older versions of PHP.

If you are still this error on your site:

Log into your site via FTP or your web hosts file manager and delete the plugin’s folder:

../wp-content/plugins/connections/

Your data is safe when deleting the Connections plugin folder. This is essentially how WordPress itself updates plugins. It deletes the old version files and copies the files for the new version in the plugin’s folder.

Now, install Connections as you normally would. The current version of Connections at the time of this post is 8.18.

Again, apologies for the trouble this has caused you!!!

I’m marking this thread as resolved. If you are still experiencing this issue, please let me know by opening a new ticket. I’ll reply back ASAP. If you do not hear from me within 24hrs (my average response time is far less), please contact me using the Contact link at the very bottom of this page.

[Steven Zahm]

@ Erika

The order_by is not sorting based on your custom field. It is sorting based on the city field in the address fieldset. I suspect the entry disappears because the entry does not have an address with a matching city added in its address.

[Steven Zahm]

@ Diane

Please contact me using the Contact link at the very bottom of this page. Thanks!!!

[Steven Zahm]

@ Sarah

I logged in and I was able to determine the cause of the bug and corrected it on your site.

Basically when creating the TOC the global settings options (the Settings : Table of Content admin page) were used for the when building the TOC item hierarchy instead of the headers set on the post settings.

In your case on the global settings you had only H2 enabled while on the post you had H2, H3 and H4 enabled. This caused only the H2 headers to be displayed in the TOC while leaving a blank space for the H3 and H4 headers.

The next update to ezTOC will include the fix I applied to you site so you will be able to update when it is released.

Apologies for the trouble!

[Steven Zahm]

@ Matthew

RE: I’m not sure I’d go as far as to claim I’m “familiar with PHP”, but I was able to follow your instructions successfully:

Great to hear!

RE: I would be very grateful if you could point me in the direction of how I can move the Company Name above the Siteshot, rather than it being below as it is currently.

You’ll have to create a custom template override file for the Default Entry Card template. Here’s a tutorial for turning that template into a plugin (addon for Connections).

After you follow those steps you will need to open the card.php file in the folder you copied or moved into the plugins folder. You will want to switch the small blocks of code for the image and the name.

Hope that helps!

[Steven Zahm]

@ Erika

RE: the city has disappeared and i didn’t do anything. When i go to edit entry it shows as a category but doesn’t show the value (see attached screenshot).

I took a look at the code for the snippet you attached as a PDF a few replies ago…

This line:

'type' => 'city', // This is the field type being added.

Should be:

'type' => 'text', // This is the field type being added.

That is likely the reason it does not have a text input for you to type the name.

RE: if i want to add order by city would the shortcode be:

Either of those should work fine. I personally use quotes when adding shortcode options. Od, you should use the category shortcode option not the catgory_in shortcode option.

[connections category=12 image_width=200 order_by='city']

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