[Steven Zahm]

I received the email with the token link.

I was able to track down the cause to the theme. You are not the first user to experience this issue:

https://themeforest.net/item/mayashop-a-flexible-responsive-ecommerce-theme/2189918/comments?page=45&filter=all#comment_2424880

Their issue was the opposite though, it was changing https to http.

The theme’s filter basically forces SSL or not on all URLs run thru the core WP function to escape (clean) URLs based on whether the calling page is SSL or not.

Such a filter is fine if all the links are only ever going to be internal to the site but as you’ve experience this is not good if another plugin uses URLs and they are external.

To correct this issue, I installed the Code Snippets plugin and added the following snippet:

function cn_remove_maya_clean_url_filter() {
  remove_filter( 'clean_url', 'yiw_ssl_url' );
}
add_action( 'after_setup_theme', 'cn_remove_maya_clean_url_filter' );

This removes the filter added by the theme allowing WP to filter URLs normally again.

I’ll also include in this in the next Connections update.

Hope this helps!

[Steven Zahm]

@ Daniel

These are standard core CSS classes to aid in design much the same as WP has core CSS classes. You can use those classes to use for your CSS selectors to assign your own styles. These are items you do not want to be deleted but should count on to exist when applying styles to Connections.

[Steven Zahm]

@ Reed

RE: When I click on Manage Sites in the Purchase History admin I get a blank page and cannot manage sites.

The issue is you seem to have two accounts.

• c*******1@g****l.com
• D****c@g*****l.com

number of stars does not reflect actual number of characters

I suspect you are trying to manage licenses purchased with the D****c@g****l.com while logged in as c*******1@g****l.com. To manage those licenses you will have to login with the D****c@g****l.com account.

RE: There are 3 I cannot renew licenses on:

What I’ve done is manually deactivated them for you … you will now be able to activate these licenses on you site.

Hope this helps!

[Steven Zahm]

@ Kate

While you are testing, I would not worry about the licenses. cMap will continue to function normally. The limitation imposed when no license is active is that you can not receive in admin updates to cMap.

After testing, when you are ready to move to production, before you take the old site offline, make sure you deactivate the licenses. After you release the new site, activate the licenses.

Hope this helps!

[Steven Zahm]

@ Alan

I know this is under the Contact forum, but which email are we speaking about exactly? The email sent by Contact, the from email address is the email address enter by the user sending the message using the Contact form. So, if you are testing and you are entering your admin email address, that is the email address which will be used as the from address.

Hope that helps!

[Steven Zahm]

@ Alan

Sorry, there is no point and click way of assigning a default photo or logo at this time. That said, I do have this tutorial on how you can use CSS to assign default photo/logo.

Hope this helps!

[Steven Zahm]

Send it to me via the Contact link at the very, very, bottom of this page.

[Steven Zahm]

@ Tony

Add an Entry ID column to you CSV file. Then add the ID assigned to each entry by WP to after you import to your CSV file. Then when you import again, Connections will be able to update that entry. Without that ID is is not possible to know if an entry is a duplicate or a new record. For example a last name change, there is no way to know that is not a new entry vs. an entry to be updated.

Alternatively, instead of manually adding that Entry ID, after you import, you can export a CSV file which will already include it. This is found on the Connections : Tools admin page under the Export tab. You would want to use the “all” tool at the bottom of the page.

Hope this helps!

[Steven Zahm]

@ Tony

Yes, if you supplied a valid URL and Connections was able to retrieve that image from that URL you would see an image when editing an entry which was imported.

If you are not seeing an image for an imported entry, verify that the supplied URLs are valid and that the server you are importing from permits outbound connections to that URL. The latter is generally is not an issue but it is possible if your web host is very strict on outbound connections and image might not be able to be fetched. Even though this is possible, I have not yet run int where this was an actual issue. So, that said, I would double check the image URL that are being supplied are correct.

[Steven Zahm]

@ Tony

The CSV Import allows you to pull an image from a URL to facilitate bulk adding images to entries.

When managing an entry, adding or editing, you choose an image from your computer, you can not pull from a URL.

Hope that helps!

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