[Steven Zahm]

@ Ciaran

It can be posted here as a private reply. Its a checkbox right below the tags input.

[Steven Zahm]

@ jhabry

Can you please double check that the cMap template is activated on the Connections : Templates admin page. I see that you have purchase cMap quite awhile ago. Please be sure to update to version 4.0. The update is available to you from your [purchase history](http://connections-pro.com/my-account/purchase-history/).

I hope that helps!

[Steven Zahm]

@ Ciaran

Could I get, temporarily, a super admin account and FTP login so I can see where I might have messed up the multi site template paths?

[Steven Zahm]

http://connections-pro.com/support/topic/fatal-error-returned-after-update-to-latest-version/#post-303984

[Steven Zahm]

@ Edward

For cMap specific strings you need to use the str_***** shortcode options. See this FAQ. All the str_***** options for cMap can be found on this page

Hope that helps!

[Steven Zahm]

@ Maria

re: how could I customise field names or descriptions of entries?
For exemple the field “other address”, I would like to change it in “private address”.
Yes, see this QuickTip.

re: And the custom fields is it possible to show the content of the field but to hide the description “custom fields” in the template?
Yes, add the following to the theme’s custom CSS area:

.cn-entry-content-block-meta > h3 {
  display: none;
}

Hope that helps!

[Steven Zahm]

@ B Ellerin

I did receive a reply from the dev … seems his schedule is really full at the moment and he will not know until the end of the week if he can take on any additional projects or not.

[Steven Zahm]

@ trmash

You might have to ask you host. The only time I’ve seen files disappear is when the host has an aggressive file scanner that will auto delete a file that it thinks is a hostile script. This is the first time, that I’m aware of, a file within Connections being targeted. You have to ask them to whitelist the file or explain why the system is deleting the file … if there is something I can adjust not to trigger it, then I will.

[Steven Zahm]

@ Catherine

re: Is there somewhere you are supposed to enter the license key?
Yes. Go to the Connections : Settings admin page, click the Licenses tab and enter the support license key there.

re: I signed in my site URL, but it is not “activated” yet; How long should that take?
Not sure what you mean by; “I signed in my site URL“, but when you enter your support license key, activation is immediate, no wait time.

re: I cannot seem to upload images. Wondering if it is due to the above (not yet activated??)
No, the support license key activation does not in any way limit the functionality of the templates or extension. The only, but important difference, is only site with an active support license key will be notified of and have the option to apply the updates within the Wp admin.

re: It says error code 500 – fileserver error.
Is your installation of WordPress configured as a multi site installation? If it is, then the error is a bug with Connections 8.1.1. That bug is fixed and that fix will be part of the 8.1.2 bugfix release going out today. If you are no using WordPress in a multi site setup … I’ll need a temp admin account and FTP account so I can log in to see why you would receive this error.

re: The other is that there’s somethinhg wrong the the .htaccess file.
What .htaccess file??? Connections only make a single file in this folder:
../wp-content/plugins/connections/vendor/timthumb/ It does not create any other or alter any other existing files. Out of curiosity what changes did you make?

re: is a multi-site installation
Of this is a multi site installation … then the upload bug should be fix in the forthcoming 8.1.2 bugfix release today.

Hope that helps!

[Steven Zahm]

Pagination is built in to many of the templates sold here on the site. Its a built in feature so nothing needs to be created.

Hope that helps!

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