[Steven Zahm]

@ Jill

Ahhh… being out of date could potentially cause that issue.

[Steven Zahm]

@ Mike

The search results with keyword disabled are sorted by relevance by the database. Connections displays the results as sorted, by relevance, by the database.

The database is the thing your WordPress installation runs from (not a CSV file that was imported). It is the same database where all your WordPress post and pages are also saved this database lives on your web hosts server.

Hope this helps!

[Steven Zahm]

@ Mike

The DB determines relevance, not Connections, so Connections displays the order based on relevance that the database determines. Connections can only do the relevance sorting if the database itself supports it.

Some things you can help narrow the search results, navigate to the Connections Settings admin page and click the Search tab. Enable search for only the minimum fields you need to be searched. The more fields, the more possible returned results which may or may not make sense in your context.

You can also try disabling the “Keyword Search” search option leaving only the “FULLTEXT” option enabled. The FULLTEXT search is, if your database supports it, is what will return relevance based results. If you disable the keyword search option and you get no results when performing searches, then your database does not support it and you will have to rely on the keyword search.

Hope this helps!

[Steven Zahm]

@ Ron

After an inspection of the CSV file it seems it does not meet the minimum requirements.

You need to have at least a first and last name OR an organization name.

• To import an entry as an individual, you need both the first and last name fields mapped.
• To import an entry as an organization, you need to map just the organization field. If you have a contact name, you would map the name to the contact name field(s)

The very end of the file, there is no names at all, just an email address for many rows.

The the 137 entries that import are only those which have a Organization name which is not blank. If you notice the status during import it does say it is skipping most rows. It also offers a download link to an updated CSV which contains only the skipped rows.

Hope this helps!

[Steven Zahm]

@ Amy

RE: they want guests to be able to see how far a particular recommended attraction is from their address.

So, a simple custom text field where they can input the number of minutes aways would suffice?

RE: Is it possible to set the map to open up at a particular distance or zoom level

Can you share a link to the entry with the issue? The map auto zooms to show the pin(s) centered in the map. The description of what you are experiencing does not sound correct.

[Steven Zahm]

@ Ron

Can you please attached the file you are importing and a screenshot of the mapping step?

[Steven Zahm]

@ Jody

Change it to”

<a href="<?php echo $entry->getPermalink(); ?>">
<?php 
$entry->getImage(
    array(
        'image'    => $atts['image'],
        'height'   => $atts['image_width'],
        'width'    => $atts['image_width'],
        'fallback' => array(
            'type'     => $atts['image_fallback'],
            'string'   => $atts['str_image'],
            ),
    )
); 
?>
</a>

And for the name, use:

enter code here`<h3><?php $entry->getNameBlock( array( 'format' => $atts['name_format'], 'link' => true ) ); ?></h3>

Hope this helps!

[Steven Zahm]

@ Vicky

After some research into this error, I believe you will have to contact your webhost in order to correct this. According to WordPress support (this is a server level error, not a WP or even Connections level error):

“What is happening here is that your site is trying to connect to Connections server but failing because the connection method your server is using is too old.

What needs to be updated is curl and OpenSSL. This should be updated not only for the functionality of Connections and your SSL connections, but for the security of your site in general as well.

If you are not hosting the site yourself you will need to reach out to your host and ask them to update curl.”

Hope this helps, let me know.

[Steven Zahm]

@ Ray

Great to hear this is resolved for you. I’ve added a tweak to Connections for the next update that should eliminate the need to force refresh the browser cache. Implemented a cache buster technique.

[Steven Zahm]

@ Jill

The file appears to be fine and has imported fine in my test site without any issues.

Please create a temp admin login with this plugin:

https://wordpress.org/plugins/temporary-login-without-password/

Reply back as a private reply with the login link and I’ll take a look.

[Author]

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